Technical Customer Support Engineer

England, United Kingdom

Job Description


This role will include worldwide travel up to 50-60% of the year. This often works well for Graduates and those with Physics backgrounds are usually successful because they grasp the scientific techniques.

Pay & Contract From \xc2\xa335000 to \xc2\xa337000 plus a 5500 travel allowance after qualifying period, match of between 4 to 8% pension contribution, 25 days holidays.

An opportunity exists to join our Customer Support Team at our Manchester HQ as a Field Service Engineer with frequent travel (~50%) to continental Europe, occasionally further afield. The role would suit a customer facing candidate, comfortable with the operation and maintenance of complex instrumentation and a passion for travel.

Responsibilities

Execution of Customer Support Contracts Worldwide

Installation and commissioning of High-Tech Instrument accessories Worldwide

Providing appropriate onsite customer training

Supporting customers via remote interventions and email while office based

Supporting continuous improvement initiatives with close interactions with R&D

Qualifications

  • Degree level qualification in Physics/engineering, a knowledge of instruimentation is essential.
Experience
  • Knowledge of techniques such as X-ray Photoelectron Spectroscopy and the ability to demonstrate a background in scientific instrumentation
would be a distinct advantage

Job Related Aptitude and Skills
  • Excellent problem-solving skills
  • Good personal time management skills
  • Good communication skills are required at all levels
  • Strong Customer Service skills and a professional manner in customer facing environments.
Additional requirements
  • Full, Clean, UK driving Licence-Essential
To apply please forward your cv in word format.

Ambitek

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Job Detail

  • Job Id
    JD3013724
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £35000 - 37000 per year
  • Employment Status
    Permanent
  • Job Location
    England, United Kingdom
  • Education
    Not mentioned