Job Description

We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work-work that changes the world-is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
WHAT YOU'LL DO
As a Senior Implementation Engineer, you will play a critical role in delivering world-class Pure Storage solutions to customers, ensuring successful deployments, upgrades, and long term customer success. You will combine deep technical expertise with a customer-first mindset, working closely with customers, partners, support and internal teams.
WHAT YOU'LL BRING
Implementation & Upgrades

• Perform on-site installation of Pure FlashArray //m and //x series systems at customer premises
• Execute HWNDUs:
• Current FlashArray //X and //XL series
• FlashBlade NDUs
• Install and configure expansion shelves, data packs, expansion cards and other hardware components
• Perform capacity consolidation and system expansion activities
• Install and configure Pure ActiveCluster and other Pure software features and functionality
• Support installation of additional Pure hardware and solutions offered now or in the future

Customer Engagement

• Lead assessment and planning calls with customers for upcoming installations and NDUs
• Provide basic to advanced knowledge transfer to customers, including:
• Hosts, host groups, volumes
• Replication sessions and core array functionality
• Ensure a seamless customer experience by working closely with Pure Support and cross-functional teams during deployments and upgrades
• Plan and manage travel to customer sites as required
• Security Clearance to SC Level Minimum

Solution Design & Innovation

• Define and develop customised storage solutions aligned with customer requirements, leveraging Pure best practices and latest technologies
• Design and implement Proof of Concept (PoC) environments to validate solutions and new approaches
• Bring forward creative, innovative ideas that enhance storage architectures, delivery processes, and customer outcomes
• Actively identify opportunities for continuous improvement across systems, processes, and delivery methodologies

Enablement & Knowledge Sharing

• Train CDPs on all Pure Services
• Conduct training and handover sessions for delivery teams to ensure operational readiness
• Create and maintain high-quality documentation, including architectures, configurations, procedures and delivery guides

Support & Collaboration

• Act as a subject matter expert, providing advanced troubleshooting and support for complex customer issues
• Collaborate across sales, support, delivery, and engineering teams to achieve shared goals
• Foster a collaborative, inclusive team environment that reflects Pure's culture

Core Values

• Persistence: Demonstrated ability to drive projects to completion, overcoming challenges along the way
• Creativity: A proven track record of innovative thinking, including developing and implementing new ideas or POCs
• Teamwork: Strong collaboration skills and experience working effectively across diverse teams
• Ownership: A proactive mindset with accountability for outcomes and a commitment to high-quality delivery
• Customer First: Exceptional customer-facing skills with a relentless focus on customer success and satisfaction

Professional Mindset

• Self-starter who stays current with industry trends, emerging technologies and Pure innovations
• Commitment to continuous learning, including pursuing new skills and certifications
• Strong communication skills, both technical and non-technical

#LI-ONSITE
WHAT YOU CAN EXPECT FROM US:

• Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area(TM), Fortune's Best Workplaces for Millennials(TM) and certified as a Great Place to Work!
• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at if you're invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We're forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn't just accepted but embraced. That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
JOIN US AND BRING YOUR BEST.
BRING YOUR BOLD.
BRING YOUR FLASH.

Skills Required