Job Description

Technical Manager - Glenfield

About Us

Graham's the Family Dairy is a Scottish food and drink brand, producing award-winning dairy products. Our range includes milk, cheese, butter, ice cream, yogurt, and more.

Role

Grahams's the Family Dairy are looking to recruit a Technical Manager to lead our technical operations and uphold the highest standards across our expanding range of dairy products.

Reporting to the Managing Director you'll play a key role in ensuring our products meet rigorous quality and safety standards. You'll oversee technical processes, lead audits, and support our Quality Team in maintaining and developing our Quality Management Systems. This is a hands-on role with real impact across our retail and middle-ground business.

Responsibilities

Leadership & Team Management

o Lead and develop a technical team including:

Quality Manager, Quality Lead, and Quality Technicians

Technical Assistant

Technical Compliance Manager

o Foster a culture of accountability, collaboration, and continuous improvement.

Compliance & Standards

o Ensure compliance with all food safety, quality, and legal requirements.

o Maintain and improve site standards to meet BRCGS and major retailer codes of practice.

o Oversee audits (internal, external, and customer) and drive corrective actions.

Retailer Engagement

o Act as the primary technical contact for retailer customers.

o Manage specifications, complaints, and technical queries promptly and professionally.

Continuous Improvement

o Identify and implement improvements in processes, systems, and standards.

o Drive initiatives to reduce waste, improve efficiency, and enhance product quality.

Collaboration

o Work closely with production, engineering, and supply chain teams to ensure technical standards are embedded in daily operations.

o Support NPD and product launches from a technical perspective.

Ideally, the successful candidate will hold a degree in Food Science, Manufacturing, or a related discipline, and bring proven experience in a technical or quality role within the food or dairy industry.

A strong working knowledge of BRC standards, HACCP principles, and food safety regulations is essential.

We're looking for a confident and capable leader--someone who is highly organised, able to manage multiple priorities, and thrives in a fast-paced environment.

No agencies.

Job Types: Full-time, Permanent

Benefits:

Company pension Discounted or free food Employee discount Free parking On-site parking
Ability to commute/relocate:

Cowdenbeath KY4 9HT: reliably commute or plan to relocate before starting work (required)
Education:

Diploma of Higher Education (required)
Experience:

Manufacturing: 1 year (preferred) BRC audits: 1 year (preferred) Internal auditing: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person