Job Description

Our purpose is to provide good, affordable homes. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year.
We're looking for a Technical Manager - Heating to join our Property Services team, covering the Berkshire locality.
The Role
Reporting to the Operations Manager - Heating/Operations Manager - Commercial Heating and Renewables, this role will have the autonomy to decide how the team operates, resources are deployed and how work gets done. Ensure achievement of the customer, operational and financial goals, and maximise regulatory, legislative and industry best practice.
The role will lead a team of gas specialists (domestic and/or commercial and inclusive of oil and solid fuel) to deliver a customer centric, high quality, value for money, property safety and compliance services for SNG. The delivery will be through a mixture of an inhouse workforce, sub-contractors, main contractors and may also use external consultants to assist delivery.
What you'll be doing

• Responsible to deliver the right outcome for our customer in a safe and timely way
• Promote a positive collaborative culture of building safety and compliance. Take personal responsibility for escalating any concerns to the Building Safety & Compliance team for consideration and/or investigation
• Deliver on operational elements of gas (domestic/commercial, oil, solid fuel) property safety and compliance delivery across SNG's localities both residential and non-residential portfolio, within the accountable aspects of gas
• Accountable for the delivery of property safety and compliance programmes and projects to agreed performance and financial standards and targets, ensuring customer satisfaction, cost effectiveness and value for money
• Maintain an up-to-date knowledge and awareness of technical, statutory, regulatory and legislative requirements, standards and best practice in relation to the delivery of electrical safety maintenance services with all activities related to electrical delivery
• Manage the Heating team with a focus on articulating a clear vision, providing direction, and fostering a culture of accountability, high performance, and continuous improvement

What you'll bring:

• Technically competent with significant years current experience in gas service and repair
• Gas Accredited Certification Scheme (ACS) Qualifications and Gas Safe Registered and City and Guilds certificate in gas (service) and/or NVQ Level 3 Gas Service and Maintenance and/or Equivalent nationally recognised examination
• Ability to operate with commercial acumen
• Able to analyse business information and formulate metrics that deliver permanent or consolidated progress
• Demonstrable experience in strategic thinking, commercial acumen and values driven behaviours to fulfil corporate plans and strategies at both a local and organisation wide level
• Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation

Your Benefits:
We have some great benefits at SNG, including:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Enhanced maternity/adoption pay
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.
If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!

Skills Required