Job Description

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About The Role

Join CCS & Help Shape the Future of Renewable Energy!

Job Purpose

We are seeking a

Technical Manager - Retrofit

to oversee all technical trades and subcontractors on-site within the CCS Retrofit department. You will ensure compliance with

PAS2030 & PAS2035

standards by conducting control checks,

mid-installation audits

, and quality control inspections, maintaining the highest standards in line with CCS policy. Reporting directly to

Clients and the Operations Manager

, this role is integral to ensuring the successful delivery of high-quality, compliant retrofit projects.

Key Responsibilities

Oversee all technical trades and subcontractors on-site, ensuring work meets CCS and industry standards.

Assist in the planning of works with the Area Manager and Admin team to ensure proper sequencing and compliance.

Conduct quality checks on materials before installation to confirm compliance.

Perform on-site quality control inspections to uphold compliance with PAS2030 standards.

Ensure Health & Safety (H&S) standards are maintained at all times.

Communicate daily with trades and subcontractors to ensure adherence to CCS processes and protocols.

Conduct staff and trade audits to support compliance targets and maintain workforce competence.

Work with Area and Operations Managers to train, upskill, and coach supervisory staff and installation teams.

Manage and control defects and quality assurance processes in collaboration with the admin team.

Improve customer service processes and maintain high customer satisfaction levels.

Provide weekly reports on activities, programme completions, and issues to the Operations Manager and clients.

Organise and enforce regular training and refresher sessions for staff to drive continuous improvement.

Support recruitment efforts by assessing and onboarding new subcontractors and staff.

Conduct site inductions to ensure all new staff and subcontractors adhere to CCS operational protocols.

Skills/Qualifications

Demonstrable expertise in technical trades related to retrofit projects.

NVQ Level 2 or equivalent qualification (preferred).

Experience in fabric installation and the built environment.

Proficient in using mobile PDA technology for job updates and reporting.

Exceptional customer service skills with a focus on client satisfaction.

Experience Required

Demonstrable expertise in technical trades related to retrofit projects.

NVQ Level 2 or equivalent qualification (preferred).

Experience in fabric installation and the built environment.

Proficient in using mobile PDA technology for job updates and reporting.

Exceptional customer service skills with a focus on client satisfaction.

Personal Attributes

You value honesty and share knowledge for the greater good. You are committed to continuous improvement and teamwork. You take responsibility for your work and encourage ownership in others. You are goal-oriented, striving for both small and large successes. You are flexible and eager to develop your skills. ###

About Us

About Us

Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence.

What We Offer

Pension Scheme: Auto-enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Enhanced Benefits Package: After two years of service, based on performance. Professional Development: Access to in-house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals. Parking: Available at office locations.

Why Choose CCS?

Skill Development: Access to training programmes, coaching, and mentoring.
Career Growth: Clear pathways for personal and professional advancement.
Long-Term Contracts: Enjoy stability and job security.

We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.