Job Description

SSAIB is the leading certification body specialising in providing certification services to the security and safety industry. Our scope of activity includes the certification of organisations supplying security systems and services, fire safety equipment and services and alarm monitoring. Certification with SSAIB is a mark of excellence and we have over 2000 registered companies.

The company currently has a vacancy for a full-time Technical Officer working with the head office administration team and reporting to the Technical Manager. Duties will include assisting with enquiries from registered firms and supporting the processing of evidence provided by firms to close nonconformities raised by auditors (i.e., proof they have fixed errors in their work). The job will include checking technical documentation against requirements, processing paperwork, technical projects and dealing with enquiries by phone and email.

This role will suit a confident person who can work as part of a team and as an individual under their own initiative. This is a newly created position that has good prospects for career development and progression for the right person.

Most technical matters relate to electronic equipment and installation work, with some electro-mechanical devices. Candidates should be able to demonstrate that they can apply their technical knowledge and experience to be successful in the role.

Training will be provided as appropriate to include scheme specific requirements (e.g., installation of intruder and fire alarms) and technical auditing practices.

Candidates should:

- Be computer literate, and have competent keyboard and MS Office skills, etc.

- Have minimum GCSE Maths and English

- Have a scientific or technical related qualification or experience

- Have excellent telephone and communication skills

- Work with a high degree of accuracy

- Demonstrate an ability to prioritise work

The job will be based at the SSAIB's offices in Whitley Bay.

In return, the successful candidate will receive:

- 25 days holiday, plus bank holidays

- Pension scheme

- Healthcare Cash Plan

- Stable working environment

Interviews expected to take place around 1st - 3rd September 2025.

Job Type: Full-time

Benefits:

Company pension Free parking Health & wellbeing programme On-site parking
Schedule:

Monday to Friday
Experience:

Microsoft Office: 5 years (preferred)
Work Location: In person

Application deadline: 08/08/2025
Reference ID: SSAIB Tech Officer