Job Description

Job Title:

Technical Operations Administrator

Reporting to:

Technical Operations Learning and Development Manager

Department:

Technical Operations

Based:

Croydon



Objective of the role

To provide efficient and pro-active administrative support to the Technical Operations Departments.



Hours

35 Hours per week Monday to Friday. .



Main Duties



General Administration



Technician NatWest expenses



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Ensuring technician NatWest statements are submitted in accordance with Standard Operating Procedures (SOP's) Checking techs have completed NatWest correctly and all receipts are provided Recording all relevant information on central SharePoint spreadsheet Follow up with technicians where errors/irregularities are noted Prepare monthly audit selection for Technician Team Managers to complete

Technician Uniform



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Ordering new uniform requested by technicians Ensuring stocked uniform is monitored and accounted for and disposed of when required Liaise with Technical Training Team and provide update on uniform orders for new technicians through the induction process

Fleet Support



Renewing road tax Dealing with PCN and traffic offences related queries

Adhoc duties



Hotel Bookings when requested by internal staff Raising PO's for consolidated invoices and notification to Accounts Payable Processing Toll Tag payments Update technician database (new starter and leavers) Logging Agent Network PAS43 and insurance details

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Recording technician holiday Recording Technician Sickness Dealing with Telephone and email queries efficiently Checking ABS Task list for Technician attachments and assigning to associated RSA case file

You will also be responsible for the following:

Health& Safety



To ensure that your work area is kept safe and tidy at all times. To abide by the Health& Safety Work Act 1974. To notify the Company Health& Safety officer or the Managing Director of any Health& Safety issues which may cause harm to fellow employees.

Training



To advise your Manager of any areas of work for which you require any additional training.

Quality Management System



To work as a member of a team within the quality system and follow all documented quality procedures and instructions.

Key Performance Areas



To work towards achieving 100% on all Company, departmental, team and individual key performance targets.

Appraisals



Participate and contribute towards individual annual appraisals, team meetings and regular one-to-one assessment sessions.

Regulatory



* To work within and be compliant at all times with all relevant regulations and legislation applicable to the role.