Job Description

The Vacancy

We are seeking a highly motivated Technical Operations Analyst to support our underwriting support team. This role will focus on interrogating data sets, identifying trends and issues, and delivering data-driven insights and solutions.

This role will need to have close collaboration with underwriters, operations and other key business stakeholders to help diagnose problems, propose solutions and support any implementation of change.

Pro operates a flexible hybrid working policy and this role would be based working at home and weekly in our London office.

Key Responsibilities:

Extract and interrogate large and complex data sets from multiple sources.

Identify anomalies, root causes of issues and opportunities for improvement.

Translate raw data into actionable insights for operational teams.

Work with stakeholders to define problems clearly and recommend data-driven solutions.

Work with our MI team to build dashboards and insights into operational performance.

Support implementation of changes by providing analytical evidence and tracking of outcomes.

Collaborate with underwriters, operations, outsource partners and other business functions to understand challenges and implement solutions.

Act as a trusted advisor on data led decision making.

Ensure data quality, consistency and alignment with reporting.

Highlight risks and dependencies associated with data issues or controls gaps.

Contribute to projects, initiatives or investigations (such as risk incidents) by providing robust data analysis and insight.

Job Type: Full-time

Pay: From 28,000.00 per year

Benefits:

Company pension Work from home
Work Location: Hybrid remote in London EC3M 7AW