The Technical Operations Officer is responsible for the review of executed PI sheets and batch records, complete Manufacturing investigations and close out of CAPAs following completion of manufacture campaigns. The aim of this role is to provide effective support to Manufacturing operations to assure client expectations and project timelines are fulfilled.
Key Stakeholders: Internal
Head of Technical Operations
Manufacturing
Process Development personnel
Other support functions (QC, QA, Engineering)
Key Stakeholders: External
Site customers and regulatory bodies
Reporting Structure
Directly reports to Technical Operations Manager
Key Roles/Responsibilities:
Review of executed PI Sheets for completion accuracy;
Work with QA to review and close out any clarifications or queries raised by the client or internally;
Work with the Senior Technical Operations Officers to complete actions raised as a result of change control;
Work with the document control team to ensure that PI sheets are requested in a timely manner, prior to Manufacturing start date;
Work with the Shift team leaders to ensure labels required for manufacture are requested/printed as required;
Review and update cleaning and buffer PI sheets;
Aid investigations resulting from process related deviations;
Collation of data required for end of campaign reports;
Review and update SOPs, OIs and PI sheets;
Support Senior Technical Operations Officer on project specific tasks as required.
Providing hands on support for FAT/SAT, ensure training and documentation to optimize utilization and enhance operational capabilities is created and available for operations.
Essential Qualifications
Degree in a scientific subject or the equivalent GMP experience.
Essential Experience
Good chemical/bio-processing industry knowledge
Good working knowledge of GMP
Solid understanding of chemical unit operations and process chemical reaction hazards.
Experience of updating and creating batch record documentation.
Experience of implementing change using change control principals.
Excellent verbal and written communication skills
Experience of working in clean rooms (desirable)
Competencies
Teamwork
- As a team member, the ability and desire to work cooperatively with others on a team
Communication
- The ability to ensure that information is passed on to others who should be kept informed.
Building Collaborative Relationships
- The ability to strengthen partnerships with others inside the organization who can provide information, assistance, and support.
Attention to Detail
- Ensuring that one's own and others' work and information are complete and accurate
Interpersonal Awareness
- The ability to notice, interpret, and anticipate others' concerns and feelings, and to communicate this awareness empathetically to others.
Customer Awareness
- The ability to demonstrate concern for satisfying one's external and/or internal customers.
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