Job Description

Start

ASAP

Duration

> 12 months

Technical Product Owner - Client Offboarding & KYC Technology

London (Hybrid) x3 Days on-site

600-650

emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions.

We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine.

We are hiring a Technical Product Owner to take full ownership of the Client Exit Platform within a Corporate & Investment Banking (CIB). This role is part of a high-impact, multi-year transformation programme focusing on modernising key client lifecycle platforms.

You will operate at the connection of technology and business, engaging with a globally distributed team and working closely with senior stakeholders in London. This is a strategic role requiring product leadership, technical fluency, and a forward-looking mindset to shape and deliver a scalable and robust exit management solution.

The team supports three major platforms:

Client Onboarding.

Client Exit/Offboarding

RDS (Reference Data System)

The transformation involves architectural redesign, component refactoring, and new capability build-out using a modern tech stack for the Client Exit/Offboarding Platform

The Role:

Own the Client Exit product lifecycle: Define vision, roadmap, priorities, and measurable outcomes.

Translate business objectives into clear epics and user stories, refining with development teams.

Work closely with architects and engineers to assess design options, challenge

Align regularly with Compliance, Risk, Legal, Operations, and Front Office teams across regions.

Shape scalable features to address regional nuances, exit triggers, remediation flows, client types (e.g. retail vs institutional), and risk categories.

Monitor platform performance, refine KPIs, and iterate based on usage and feedback.

Ensure transparency and traceability of decisions, risks, and deliverables across sprint cycles.

Ensure platform capabilities meet global and local obligations (e.g. AML, KYC, MiFID, GDPR).

Key Skills and Experience:

To succeed in this role, you will need:

Banking / Financial Services background: Ideally from CIB or large-scale regulatory / compliance programmes (e.g. KYC, AML, FATCA, Client Offboarding, CLM platforms).

Demonstrated track record owning complex platform products with multiple stakeholder groups.

Solid grasp of systems architecture, integration models, microservices, APIs, and front/back-end design - especially with Java and JavaScript-based stacks.

Experience with onboarding, due diligence, or offboarding processes. Ability to distinguish client types and apply contextually relevant solutions.

Understanding of obligations around client exit, retention policies, audit traceability, and regulatory reporting.

Skilled at breaking down complex problems and presenting clear, structured solutions.

Comfortable engaging with senior stakeholders and distributed tech teams. Can confidently challenge and influence across levels.

Experienced working in Agile teams, with tools such as Jira, Confluence, and DevOps workflows.

Preferred Skills / Tools

Experience with platforms such as Fenergo, Pega, Appian, or Salesforce CLM.

Prior involvement in large-scale system transformation or platform modernisation projects.

Exposure to global delivery models with teams across EMEA, APAC, and offshore hubs.

Knowledge of data governance, reference data, or document management in a regulated environment.

Our people

The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career.

The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle.

We pride ourselves on;

Providing our people with a supportive culture, rooted in our values and driven by our purpose.

Promoting a culture of inclusion, collaboration, well-being, and learning and development.

Providing increased agility and flexibility within our hybrid working model

Investing in employees' growth through ongoing training and development

Autonomy to take ownership of projects, making decisions and demonstrating individual expertise

Providing an transparent performance and career management experience.

Our consultants are integral to delivering successful consulting engagements, addressing our clients' most pressing business challenges, and build lasting value in disciplines such as:

Solve sophisticated, ambiguous business, change and technology problems, bringing structure and meticulous analysis and planning, acting, and taking decisions with little strategic direction

Build, develop and sustain trusted senior client relationships in the C-suite by remaining highly attuned to client needs

Drive, enable and support the business, partnering with our leaders, clients, and consultants across our practices to take the best of emagine to our clients through opportunity identification/qualification, solution development/presentation

Interested?

At emagine, we are committed to building an international and diverse team by embracing our different backgrounds.

If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential.

"emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin"