Job Description

Join our newly created team as a Technical Sales and Application Specialist.
We are looking for a Technical Sales and Application Specialist for a Cell and Gene Therapy platform at Sartorius. In this role, you will be responsible for providing technical support and advice to clients related to a cell and gene therapy platform across academia and biopharma industry, ensuring that we maintain strong customer relationships and provide the best possible application support.
You will be joining a newly created team, and we are looking forward to shaping the future with you.
This position is available full-time on a permanent basis. It's a hybrid role with initial expectations to be in the Royston office to be supporting product development. Once field based your territory will cover UK and Europe. You will ideally be located close to an international airport and close to the Golden Triangle: Oxford, London and Cambridge with occasional travel to the Royston office.
Grow with us - Your Responsibilities
Communicate value propositions tailoring where needed based on client needs
Build intimate knowledge of customers, manufacturing and quality control operations: troubleshooting, offering potential improvements and support.
Perform product demonstrations, evaluations, and validations alongside your client
Work with internal stakeholders to address, troubleshoot and resolve customer issues with a sense of urgency and ownership, providing the level of service you would be happy to receive
Provide training and promote best practices to biotech and cell therapy labs
Become an extension of your client's team to enable them to reach their experimental, development, manufacturing, or QC goals
Provide the business development team with opportunities to grow accounts into synergized offerings
Document your experiences through our CRM (Salesforce)
Participate in conferences to learn new methods, promote products and meet clients
Work hand-in-hand with your client to validate new analytical methods with scientific justification
What will convince us
Master's or PhD in Biology, Cell Biology, Bioengineering, Biochemistry or relevant field
Experience working in blood transfusion medical laboratory or research laboratories in academia or biotechnology industry focusing on cell and gene therapies
Experience in following GMP/GLP regulations
Sales experience in the pharmaceutical or biotechnology industry related to equipment would be beneficial
Experience in training others would be beneficial
Experience of collaborating and supporting sales teams/product launches
Strong customer focus with great communication skills
Highly organised and capable of planning own schedule
Have excellent record management skills, use of CRM would be beneficial
Team player, able to interact with people across different functions internationally, whilst being comfortable working independently
Strong analytical skills and the ability to problem solve technical issues
Demonstrate the ability to present data, findings, and recommendations to customers
Willingness to travel up to 70%
In order to commence working with us, the successful candidate must have the right to work in the UK.
What we offer
As a growing global life science company, stock listed on the German DAX and TecDAX, Sartorius offers a wide range of benefits:
Work-life Balance: Remote options, flexible work schedules
Making an impact right from the start: Comprehensive onboarding, including a virtual online platform - even before joining
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network
Health & Well-Being: Wide section of health and well-being support such as healthcare plans and health assessment services
Benefits
Attractive Working Conditions:
37.5 hours working week
25 days annual leave, plus public holidays
Free parking on site
Annual option to buy, sell or carry forward annual leave
Free hot and cold drinks
Regular social events and free exercise classes
Competitive benefits package, including:
Group Personal Pension Plan
Private Medical Insurance
Private Dental Insurance
Group Life Assurance
Group Income Protection
Cycle to work scheme
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.