Job Description

Technical Sales Engineer (Additive Manufacturing)

At

Graphite Additive Manufacturing

, we produce high-performance 3D-printed parts for specialised vehicles. Our ambition is to build a world-class facility that mirrors the precision, innovation, and efficiency of a Formula One team factory, clean, organised, and relentlessly focused on quality.

We don't just manufacture parts; we solve problems, build relationships, and deliver work our customers can trust.

The Role

This is a

customer-facing technical sales role

for someone who enjoys speaking to customers, picking up the phone, and moving opportunities forward, while also having a solid practical understanding of manufacturing, materials, and engineering drawings.

You'll own enquiries from first contact through quotation, order handover, and delivery, making sure the customer gets the right solution and the factory gets the right information.

Key Responsibilities

Customer & Sales

Be the

first point of contact

for customer enquiries by phone, email, and meetings Ask the right questions to

capture requirements

(application, function, constraints, lead time, quality expectations) Provide

technical guidance

on materials, processes, tolerances, and manufacturability Build confidence and trust with customers through clear, responsive communication

Follow up quotations

and convert enquiries into orders Identify opportunities for repeat work and long-term relationships

Quoting & Order Processing

Prepare clear, accurate

written quotations

within agreed timeframes Record and manage activity and opportunities in the

CRM

(notes, next steps, quote status) Create and maintain job records, ensuring requirements are captured correctly and traceably

Production Handover & Delivery Coordination

Create

job packs/paperwork

that clearly communicate all project details to production Coordinate

lead times and delivery dates

with the team to ensure on-time delivery Keep customers updated on progress and manage expectations professionally

Required Skills & Attributes

Confident, professional

telephone manner

and enjoys speaking with customers Strong practical understanding of

manufacturing methods and materials

Able to

read and interpret technical drawings

(and ask smart questions when something is unclear) Organised, detail-focused, and able to manage multiple enquiries at once Strong IT skills (Microsoft Word, Excel, Outlook) Excellent written and verbal communication

Ideal (Nice to Have)

Salesforce (or similar) CRM experience Exposure to ISO9001 and/or AS9100 environments Automotive / Motorsport / Marine or Aerospace background Additive manufacturing experience Ability to review and understand 3D data (e.g., STL) HNC/HND in Mechanical Engineering or apprenticeship / equivalent practical manufacturing experience

We are offering more than just a job

We foster a work environment where creative thinking is encouraged and rewarded. We cultivate an inspiring place to work where everyone is valued. We provide a culture of continual development for employees through training and opportunities encouraging initiative and ownership.

Why should you apply?

Opportunity of career progression within a company that recognises success 25 days holiday per year Boosted pension contribution Hours - 8.30am - 5.30pm Monday to Friday (40 hour week) The job is dependent on suitable references Salary: 35,000-45,000 DOE + bonus (3k-12k) Job Types: Full-time, Permanent

Start:

ASAP
Job Types: Full-time, Permanent

Pay: 35,000.00-45,000.00 per year

Benefits:

Company events Company pension Free flu jabs On-site parking Profit sharing Sick pay
Work Location: In person