Job Description

Company Overview:

iKoustic Limited is a leading UK-based specialist in soundproofing solutions, dedicated to enhancing acoustic environments across residential, commercial, and industrial sectors. Our mission is

"A Quieter Life"

driven by our core values of

Innovation, Integrity, Empathy,

and

Resolve

.

Responsibilities:

Client Engagement:

Manage and grow a portfolio of clients by providing tailored soundproofing solutions from iKoustic's extensive product range. Conduct site visits and assessments to understand client requirements.

Lead Generation:

Identify and pursue new sales opportunities through prospecting, networking, referrals and research. Maintain an active pipeline of current customers and prospects.

Product Knowledge:

Maintain in-depth knowledge of iKoustic's products, including features, benefits, and technical specifications. Stay updated on industry developments and competitor offerings.

Customer Support:

Provide exceptional customer service, acting with empathy and integrity to address client enquiries and resolve issues promptly. Offer post-sale support and follow-up.

Sales Processes:

Examine Prepare detailed quotations, proposals, and presentations. Negotiate terms and close sales effectively.

Market Feedback:

Relay market insights and customer feedback to the Head of Business Development, Strategic Marketing Mgr and Product Manager to inform strategies.

Key Performance Indicators (KPIs):

Achievement of individual sales targets. Client satisfaction and repeat business rates. Number of new clients acquired. Accuracy and timeliness of sales reporting. Contribution to overall team sales goals. CRM Update and Management

Qualifications:

Proven sales experience, ideally in the construction or related industry. Strong communication and interpersonal skills. Ability to visualise, understand and explain technical product details. Proficient in CRM software and sales tools. Self-motivated with a results-driven approach.

Required Behaviours:

Customer-Centric:

Prioritises client needs and builds strong relationships.

Integrity:

Upholds ethical standards in all sales activities.

Initiative:

Actively seeks out new opportunities and takes decisive action.

Empathy:

Listens actively and responds to client concerns thoughtfully.

Persistence:

Demonstrates determination in pursuing leads and closing deals.

Adaptability:

Adjusts strategies based on client feedback and market conditions.

Team Player:

Collaborates effectively with colleagues to achieve common goals.

Job Summary

We are seeking a dynamic and results-driven Technical Sales Manager to join our team. The ideal candidate will possess a strong technical and commercial background combined with exceptional sales skills to effectively communicate our products and services to clients.

This role requires a proactive approach to customer engagement and relationship building and the ability to understand and address client needs in the Construction Sector, particularly within Sound Attenuation and Acoustic Absorption solutions.

Duties

Develop and maintain relationships with clients, ensuring high levels of customer satisfaction through excellent service. Conduct online presentations and demonstrations of products to potential customers, highlighting features and benefits. Collaborate with the marketing team to create effective sales strategies and promotional materials. Prepare detailed proposals and quotations tailored to client requirements. Utilise Microsoft Office tools, including Excel, for reporting and data analysis. Manage time effectively to meet deadlines while juggling multiple client accounts. Stay updated on industry trends and competitor activities to identify new business opportunities. Provide feedback from clients to the product development team for continuous improvement.

Experience

Proven experience in a Technical / Acoustic / Fire related sales role or similar position within the Construction industry. Strong interpretation skills with the ability to convey complex information clearly. Excellent communication skills in English, both written and verbal, with a focus on customer service. Proficiency in a CRM system / Sage / Microsoft Office Suite for data management and analysis. Strong organisational skills with the ability to prioritise tasks effectively. Demonstrated time management abilities in a fast-paced environment. If you are passionate about solution sales and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Permanent

Pay: 35,000.00-45,000.00 per year

Benefits:

Casual dress Company pension Free parking Life insurance On-site parking Profit sharing Sick pay
Ability to commute/relocate:

Wetherby LS22 7DN: reliably commute or plan to relocate before starting work (required)
Experience:

sales : 3 years (preferred) Acoustic: 1 year (preferred)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person