Job Description

Job Title: Technical Service Delivery Engineer - Digital - SIAM

Function: CIO - IT Service and Infrastructure

Salary: From \xc2\xa331800 (Non London) & \xc2\xa336600 (London) plus excellent benefits

Location: Hybrid working & flexible across key sites (Edinburgh, Gloucester, Bristol or London)

Closing Date: 22 September 2023

At TSB, we\'re transforming the service we provide our customers, and will be at the forefront of that change.

It\'s an exciting transformation and we\'re investing in an enhanced in-house capability to deliver it - so, if you\'re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking.

How you\'ll make a difference

Reporting to the Senior Manager, Service Integration and Management, you will be part of a new and exciting function within CIO, which will provide the link between business delivery and the technical solutions which underpin the Technical Integration of Payment and Digital Services. You will be responsible for delivering second level support (infrastructure and application) for Digital services and maintaining those infrastructure services and components. You will make a difference in your role by ensuring technology and business operations collaboration reflects the business rhythm and technology readiness.

What you\'ll bring

• Experience of Digital second level support, covering both infrastructure and application support.
• Ability to monitor or measure infrastructure load, performance, and security events.
• The capability to follow agreed procedures to identify operational issues and contribute to their resolution
• Ability to work to and continually improve technical procedures including backup/restore, using supplied infrastructure tools and scripts.
• Experience of carrying out agreed applications and systems software maintenance tasks, also automating routine system administration tasks to specifications using standard tools and basic scripting.
• Experience using application management software and tools to collect agreed performance statistics.

What we offer in return

• Hybrid and flexible working arrangements to support a healthy work/life balance
• An attractive reward and benefits package through

, giving you more of what matters to you * A diverse, energising, and collaborative working environment

• A career that\'s enriching and full of opportunities

So if this sounds up your street, come join our team, we make things happen!

We are TSB. Life Made More

#LI-CC1

Inclusion matters at TSB. We want our colleagues to feel at home here, no matter their background. Diverse teams are what helps us deliver Money Confidence. For everyone, Every day.

Did our job advert catch you eye, but you don\'t meet all the requirements? Don\'t let that put you off. If you meet some of the requirements and have an open curious mindset, we\'d love to hear from you.

TSB Bank