Job Description

Job Title:

Technical Service Engineer

Location:

United Kingdom (Nationwide Travel Required, Company Car Provided)

Salary:

Competitive Salary - Based on Experience (TBC)

Working Week:

Monday - Friday

Duration:

Full-time, Permanent

Overtime Available:

Yes, based on business requirements

About Us:

We are a leading company in Machine Tool industry that provides exceptional solutions to our clients. We are looking for an experienced

Technical Service Engineer

to join our team, helping us support our products and customers across the UK. If you're looking for a challenging role with opportunities to work with cutting-edge CNC and engineering technology, we'd love to hear from you.

Main Duties and Role Responsibilities:

The ideal candidate will be responsible for:

Troubleshooting and attending

to electrical and mechanical breakdowns.

Advising the help desk

on breakdown issues and offering technical support. Communicating and liaising with the business to support all products and services. Being available to attend

site visits across the UK at short notice

, providing quick solutions to customers and the business.

Demonstrating and understanding

the functionality of CNC equipment and systems.

Key Responsibilities Include:

Perform

preventative maintenance

and identify potential system failures before they happen.

Install and commission capital equipment

, preferably CNC machines. Handle both

electrical and mechanical breakdowns

, providing clear solutions and detailed advice.

Training customers

on CNC equipment and ensuring they understand how to use it effectively.

Service and repair work

, troubleshooting in real-time. Understand and interpret

mechanical and electrical drawings

for accurate problem-solving.

Problem-solving and troubleshooting

during service interventions. Possess strong knowledge of

PLC and CNC

systems, including

Fanuc, Siemens, and Heidenhain

controls.

Skills and Experience Required:

Minimum 5 years' relevant experience

in a Service Engineering role, ideally within CNC machinery and equipment. Strong

CNC machining

background with experience in troubleshooting and servicing. Proficient in

PLC systems

and controls, with hands-on experience in

Fanuc, Siemens, and Heidenhain

CNC controls. Excellent understanding of

electrical and mechanical breakdowns

, with the ability to advise on necessary remedial action.

Ability to prioritise your workload

and work independently, especially under time-sensitive conditions.

Strong organisational skills

and an aptitude for customer care, keeping customers informed at all stages.

Excellent communication

skills, both verbal and written, with the ability to adapt your style based on the audience.

Problem-solving abilities

and the ability to resolve technical issues in high-pressure situations.

What We Offer:

Competitive salary based on experience.

Full-time, permanent role

with a

Monday - Friday

working week. The opportunity to work with

cutting-edge CNC equipment

and

develop your skills

in a growing company. A supportive and

collaborative work environment

.

Overtime available

(subject to business needs), offering additional earning potential.

How to Apply:

If you're a

Technical Service Engineer

with a strong CNC background and you're ready for a challenging role, we'd love to hear from you. Please submit your CV and cover letter and we'll be in touch for a chat about how you can contribute to our team.

Job Type: Full-time

Benefits:

Company car Company pension On-site parking
Schedule:

Monday to Friday Overtime
Work Location: On the road

Reference ID: Technical Services Engineer - Engineering Technology Group UK