Technical Services / It Support Officer

Clent, ENG, GB, United Kingdom

Job Description

Technical Services Officer



29,215 - 30,235 per annum



Starting salary will be subject to experience.

There is a potential to earn up to 34,938 per annum after completion of relevant RMT courses and increased length of service

40 Hours per week, 52 weeks per year



We are looking to recruit a Technical Services Officer to support our sites, working under the guidance of the Technical Services Manager. Whilst this role is based at our site in Clent in the West Midlands, you will be expected to provide support other sites remotely or in person, once suitable training has been received.

You will have an up-to-date knowledge of Windows 11 M365, be highly computer literate in Microsoft Office and 0365, including Outlook as well as having good organisational skills. You must be a confident and enthusiastic user of ICT, have good interpersonal skills and the ability to foster and maintain collaborative working relationships and sharing of good practice.

Main Duties include:



Assisting the IT and MIS team in the design, development, documentation and maintenance of a Local and Wide Area Network Infrastructure to link all Trust provisions, including colleges, schools, residential locations and remote workshops, taking into account the requirements of the RMT IT Infrastructure and Wireless Policy To Install, catalogue & configure new equipment (including servers, workstations, laptops, tablets, telephones, printers, AV equipment and network equipment), updating, troubleshooting & replacing existing equipment To support the IT systems of a number of the Trust sites as agreed with the Trust Head of IT and MIS Working as part of one collaborative team to ensure consistent practices and procedures are in place across all provisions, inclusive of all hardware, software, telephony and associated services, to supply the day-to-day operation of IT services within all provisions as part of a centralised team.

For full details and to apply to the role, please visit https://rmt.org/careers/. A completed application is required for consideration of this role



Working at Ruskin Mill Trust is incredibly rewarding; we offer competitive salaries and holiday allowances, an auto-enrolment pension scheme with a salary sacrifice option, a health cash plan and employee assistance programme via Medicash.

In addition, staff receive valuable training opportunities including an in-depth interactive induction to enable our new team members to experience our Practical Skills Therapeutic Education (PSTE) curriculum and opportunities for further training and academic research including our own MSc in Practical Skills Therapeutic Education.

Full details of our benefits can be viewed on www.rmt.org/careers

Job Types: Full-time, Permanent

Pay: 29,215.00-30,235.00 per year

Benefits:

Casual dress Cycle to work scheme Discounted or free food Free parking Health & wellbeing programme On-site parking
Application question(s):

Do you require sponsorship if appointed? Are you able to travel to Clent and work onsite Monday - Friday 08:30 - 17:00?
Experience:

Microsoft Office: 2 years (required) Windows 11 M356: 1 year (required) Computer networking: 1 year (required)
Work Location: In person

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Job Detail

  • Job Id
    JD4048736
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Clent, ENG, GB, United Kingdom
  • Education
    Not mentioned