Job Description

Location: National - Covering West of England & Scotland and Northern IrelandSalary: xc2xa357,000- xc2xa360,000Contract Type: Full-Time, Monday-FridayAbout the Role:Are you a dynamic, experienced Hard FM professional with a passion for delivering exceptional service? We have an exciting opportunity for a Hard FM Contract Manager to join our team and lead the delivery of Hard Facilities Management services across a prestigious portfolio, covering the West of England, Scotland, and Northern Ireland.You will be responsible for leading a team of Hard FM Supervisors and subcontractors, ensuring the delivery of statutory compliance activities, including Planned Preventative Maintenance (PPM) and reactive works. The role involves close collaboration with the Contract Director and operational teams to achieve service excellence, client satisfaction, and 100% compliance with all statutory requirements.Key Responsibilities:

• Lead and manage a team of Hard FM Supervisors, engineers, and subcontractors.
• Achieve and maintain 100% compliance with statutory and contractual requirements.
• Develop, manage, and deliver the annual PPM programme.
• Take ownership of asset management, ensuring the Forward Maintenance Register (FMR) is maintained and up to date.
• Work closely with client stakeholders to manage relationships and ensure service delivery aligns with client needs.
• Support the continuous improvement of Hard FM services, driving innovation and best practices.
• Manage financial performance, ensuring services are delivered within budget and achieving set KPIs.
• Oversee all aspects of statutory compliance, including fire safety, lifts & hoist systems, and other technical services.

What We're Looking For:We are seeking a candidate with the following:

• Essential:
• Degree in Mechanical or Electrical Engineering/Building Services or equivalent experience.
• Proven experience managing Hard FM/Technical Services contracts, particularly in large, complex estates.
• Strong leadership skills, with experience in managing and developing high-performing teams.
• Excellent financial and commercial acumen, with experience in budget management and P&L accountability.
• Proficient in IT systems, including Excel, Word, CAFM/CMMS systems, and PowerBI.
• A strong understanding of statutory compliance and industry best practices.
• Excellent communication skills with the ability to build strong relationships with clients and internal teams.

Desirable:

• NEBOSH Qualification or equivalent health and safety certification.
• Professional membership (e.g., WFIM).
• Experience in building services within prestigious environments.
• 18th Edition Electrical Qualification.

Why Join Us?At Sodexo, we pride ourselves on creating a positive, inclusive work environment where our employees are empowered to thrive. You'll have the opportunity to work with a talented team, manage large-scale operations, and make a real impact within a global company committed to delivering excellent service.

Sodexo