Job Description

Location: Newcastle (North England to Glasgow)

Hours of work: 40

Contract Type: Permanent

We are seeking a confident, technically capable professional to step into a non-working Engineering Supervisor role within a key government contract at ISS, one of the UK's leading Facilities Management providers.


This is an excellent opportunity for a Lead Engineer or Supervisor looking to move into a first-line management role and take the next step in their career.

This home-based position involves overseeing a small team of five engineers across several key government office sites in the north, with primary focus on Darlington and Glasgow.


Occasional travel may be required to Newcastle, Middlesbrough, and Aberdeen (note: Aberdeen requires no regular site presence).


You will play a critical part in the delivery of engineering services across M&E maintenance, minor installations, and general fabric repairs.


While you will not be on the tools, your role will be essential in leading the day-to-day operational performance of your team, maintaining compliance, and delivering a high standard of service—particularly at one flagship site which regularly hosts senior government officials and foreign representatives.

Key Responsibilities

Supervise and coordinate planned and reactive maintenance tasks Conduct performance reviews and manage absence, holidays, and team development Ensure safe working practices are followed by engineers and subcontractors Act as the main point of contact for client and stakeholder communication Support compliance with operational procedures and documentation (e.g., SOPS/MOPS/EOPS, O&M manuals, asset registers) Maintain effective inventory control and equipment storage on site Support contractor coordination, site access, and safe work completion Drive operational improvements and help manage small project works

Professional and Personal Competencies/Qualifications

Technical or engineering background (M&E preferred but not essential) Recognised qualification in a relevant trade or building services discipline Strong interpersonal and communication skills Demonstrable leadership ability (e.g., team lead, supervisory, or mentoring experience) Comfortable engaging with clients and providing high-level service delivery Organised, proactive, and capable of supporting wider operational objectives

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.


Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.


We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace


ISS is proud to be a diverse and inclusive employer.


ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background


Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.


If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com


If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace


To find out more about what we do - https://www.uk.issworld.com/


Pay: 45,000.00-48,000.00 per year


Work Location: In person