Job Description

Job Title: Technical Solutions Lead

Job Type: Permanent

Location: Hybrid/Hampshire/Eastbourne/Falmer (1 day minimum in the office)

Hours: 37

Salary: Up to 45k depending on skills and experience

As a Technical Solutions Lead, you will be responsible for producing solutions to help to drive performance improvement and change activity within the Wastewater directorate. In this role you will be investigating processes and ideas, analysing corporate data, identifying root causes, and finding viable answers to current industry issues.

As part of the Operational Planning & Improvement Team, you will have the scope and opportunity to innovate, review new technology, create greater efficiencies in existing processes and see the improvements first-hand.

You will be utilising your analytical skills, technical expertise, and knowledge to facilitate change initiatives and strategies driven by data and insight, whilst ensuring decisions are aligned to the organisation's business goals.

Collaborating with stakeholders across all levels of the business, this can include researching and interpreting data, coordinating audits of operational sites, mapping and reviewing processes and systems to identify inefficiencies, and supporting with the implementation of solutions.

Your core responsibilities will be:

Gathering and analysing data and insight from within the business to provide clear, evidenced and statistically driven reports and strategic recommendations.

Managing solution development projects with cross-functional teams, diagnosing the root cause of issues, and developing solutions for problems, including mapping and identification of inefficient business processes

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Providing plans and procedures for site operations, efficiency initiatives, compliance / pollution improvement, ensuring provision of management, KPIs and governance/assurance.

Dealing with key stakeholders, both internal and external, to understand current and future needs.

Facilitating engagement across operational teams through meetings, hubs, performance-specific sessions, workshops, and training.

A great opportunity to be part of a diverse skill set within the team, you will have exposure to present on different forums and levels of the organisation, to work with teams from different parts of the business, and to tailor the scope of the role to what you would like to develop! A highly impactful role where the team continuously focuses on regulatory obligations and ways to improve environmental performance, you will work closely with operational teams to understand processes and the impact of change activities, as well as looking at wider business data to identify opportunities, areas to improve, and potential future risk. With the opportunity to provide strategic insight and steer to the business, you will be involved in various aspects of Wastewater Operations, from Treatment works compliance initiatives to significant programmes of work such as our Pollution Incident Reduction Plan.

To be successful in this role, you will be:

An excellent communicator with a natural ability to build credibility to influence and negotiate with senior stakeholders and drive changes in behaviour.

A problem solver, able identify potential issues and implement business improvements to meet changing business demand.

A critical thinker with attention to detail, offering a fresh perspective on existing solutions, and developing new insights.

A creative go-getter, empowered to take the initiative, make decisions, anticipate risk, and drive resolutions.

Resilient, understanding, and able to adapt approach or communication to suit target group.

As well as the friendly, welcoming team and overall package, our other benefits are:

All necessary PPE, tools, uniform and training to excel in your career at Southern Water 25 days annual leave?+ Bank Holidays Free annual flu jab and eye test vouchers Pension contributions up to 11% (depending on your contribution) An employee assistance program A network of sports and social clubs Company and performance-related bonus Life assurance equal to 4x salary Salary sacrifice electric car scheme (after 6 months service) Health Cash Plan Two paid volunteering days a year Occupational health service Discounts with over 800 popular retailers Digital GP service Study support may be available for job-related qualifications Competitive maternity & paternity leave and flexible return to work options Cycle to work scheme
You need not have a background in Water or Wastewater. We would welcome applications from candidates outside of the sector, bringing fresh perspectives and ideas.

This role has a focus on critical thinking, analytical insight, technical problem solving, identifying the heart of the issue, and finding tangible solutions to issues.

Proficiency in analysing and presenting data (Microsoft Excel or other) is desirable, and if you have previous Project, Programme, or Change Management experience then we would love to hear from you.

Interested? Apply now!

Does this opportunity excite you but you're not 100% sure if you meet all the requirements for the role? Or are you concerned that 'normal' office hours aren't possible given your personal circumstances? Whilst we can't accommodate every flexible working request, we'll try to find a practical solution. So why not engage with us and find out more about this role??
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Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your manager is aware of your application.

Job Types: Full-time, Permanent

Pay: Up to 45,000.00 per year

Additional pay:

Bonus scheme Performance bonus Yearly bonus
Benefits:

Company pension Cycle to work scheme Free parking Health & wellbeing programme On-site parking Referral programme Sick pay
Schedule:

Day shift Monday to Friday
Work Location: On the road

Reference ID: JR6355