Job Description

Company: Polar Bear Design

Job Type: Full-time, Permanent

Work Arrangement: 5 days a week, in-office (no hybrid or remote work)

About the Role

We are looking for a highly motivated individual eager to accelerate their career in smart home electronics and home automation. This role is ideal for someone passionate about home automation, HVAC controls, and engineering, looking for hands-on experience in a small, dynamic company with room for growth.

This position is suited for someone with a strong interest in electronics, communications, and technical support. The successful candidate will be proactive, eager to learn, and committed to growing with our business.

Key Responsibilities:

Provide Pre-Sales techniccal support to our Sales Channel Provide 2nd line technical support for customers and internal teams. Support new software and hardware testing, including debugging and reporting. Develop test rig and demonstration panels. Assist in technical training sessions and equipment setup.

Required Skills & Qualifications:

Familiare with Residential or Comercial control systems (e.g. Crestron, Savant, Lutron, Trend, Tridium, KNX etc..) Hands-on wiring skills, including familiarity with RS485 wiring. Understanding of communication protocols (e.g., Modbus, TCP/IP, KNX). Understanding of electrical wiring systems and electronic hardware. Solid knowledge of Ethernet, Networking concepts, includeing mDNS, NTP, MQTT Understanding of Wireshark or Protocol Analysing Strong proficiency in Microsoft Word, Excel, and Teams. Excellent telephone etiquette and customer service skills. Strong time management and organizational skills. A logical, detail-oriented mindset with problem-solving abilities. A passion for technology, motivation, and commitment to learning.

Bonus Skills (Nice to Have):

Knowledge of telecommunications. Familiarity with CAD or industry design software. Experience with Adobe suite of creative tools e.g. illistrator

Opportunities for Growth:

For the right person, there could be opportunities to progress into one of the following career paths:

Technical Sales Software Development (developing tools and applications for smart home automation).

Opportunities for Travel:

As our company continues to expand around the world, for the right person, there could be opportunities for european and international travel.

What We Offer:

A full-time, permanent role (5 days a week, in-office, no hybrid or remote work). Free parking at the workplace. Hands-on training and career development in smart home technology and automation. Exposure to cutting-edge electronics and communication systems. The opportunity to work closely with an experienced engineering team. A supportive work environment where your contributions matter.
If you are eager to grow in the field of smart home electronics and automation, we'd love to hear from you!

Job Types: Full-time, Permanent

Pay: 28,500.00-40,000.00 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

Day shift Monday to Friday
Work Location: In person