Job Description

Technical Support Officer - 32058

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Technical Support Officer - 32058

Number of jobs available
1
Region
North West
City/Town
Warrington
Building/Site
DEFRA GRP EA RICHARD FAIRCLOUGH HOUSE, WA4 1HT
Grade
Staff Grade 3
Post Type
Permanent
Role Type
Operational Delivery
Working Pattern
Full Time
Salary Minimum
29,751
Closing Date:
26/10/2025, 23:55 hours


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Security checks level
Basic Check
Job description
Climate change and how we can adapt and become more resilient to its effects is becoming more important. At the Environment Agency our philosophy is that we should do more than just survive a changing climate: our aspiration is to help the country thrive in it. This is your opportunity to come and work with us and help make a difference.



You will be responsible for the promotion, coordination and delivery of the teams work with respect to development planning, with a particular emphasis on contaminated land and brownfield regeneration across the area.



You will contribute to the development of a team work plan alongside the team, helping to build resilience and expertise within GMMC, as well as ensuring the continued technical development of the team.


We offer a rewarding career in terms of personal development as well as the opportunity for you to make a big difference to the environment and the communities in our area.


We are looking for proactive, enthusiastic individual with excellent communication and interpersonal abilities to help us achieve our goals.


You will be expected to support the area in incident management, whether this is providing technical support to the incident directly or supporting colleagues to ensure that any risks posed to the wider business are managed effectively. Responding to incidents is a central part of what we do. You are required to have an incident role and make yourself available to respond to incidents, or provide business continuity support during an incident. This may attract an additional payment and full training is given. We will work with you to find a role that suits your interests and circumstances.




We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies.
The team
In our area we have seen a significant increase in development.




We play an important role in ensuring that development is carried out in an environmentally sustainable manner that prevents contamination of the groundwater and surface water, and promotes the enhancement of the natural environment.




We provide technical support and we advise partners, to ensure that water resources and water quality regulation protects the environment, existing abstractors and, supports sustainable/efficient use of groundwater.
Experience/skills required
You will be able to prioritise work undertaken by others based on environmental and business risk.

You will be an effective communicator with strong influencing skills, capable of building relationships across the organisation .


You will have a proven ability to deliver results through others, with a focus on efficiency, innovation and quality.


We are looking for a competent, experienced in geoscience who is versatile, self-motivated and can quickly fit in and contribute to the work of our busy team.



You will have an understanding of the Water Framework Directive, Environmental Permitting Regulations, Water Resources Management, Contaminated Land Regulations and Town and Country Planning.
Contact and additional information
For further information about the role please contact Katie McAlinde Groundwater, Hydrology & Contaminated Land Team Leader on 07787891123 or by email at katie.mcalinden@environment-agency.gov.uk



Our hybrid working model combines home and office working, however you will be expected to attend the office for certain meetings.



Interviews will be held the week commencing 3 November 2025 these will be held in person where possible.
Competence 1
Works in Teams
Description
Works co-operatively as part of a team to achieve common goals. Give an example of when you have developed and maintained good working relationships within your current/last role?
Competence 2
Achieves Results
Description
Sets and delivers high work standards, demonstrates the drive to meet targets.

Prioritises and organises tasks and resources to ensure timely achievement of results.

Can you describe a time where you have worked with others on a challenging project or piece of work and explain what the challenges were?
Competence 3
Communicates Effectively
Description
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing. Give an example of when you have had to tailor your communication style to a specific individual/situation?
Role specific license requirements
UK driving licence

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit

https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know

for more information.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the

Civil Service Careers website

. Please review for more information on appropriate and inappropriate use.