Job Description

About the role:

We are looking for an efficient, enthusiastic, solutions focused individual with a 'can do' attitude to join our Healthy Homes team which is part of our Private Sector Housing and Environmental Health team.



The West Suffolk Healthy Homes team is essential in delivering the financial assistance associated with the Councils Housing Assistance Policy. Principally this is about delivering Disabled Facility Grants to enable residents to remain independent in their own home.



In this varied role, you will develop specialist knowledge in Disabled Facility Grant administration and support colleagues and partners to progress grant applications in an efficient and timely manner. You will be responsible for grant administration and your own caseload with supervision and guidance where needed with a focus on simple adaptations and assisting complainants at an early stage.



The role is essential to supporting the team and ensuring the processes and systems in use are working optimally. Key tasks involve the administration of grant applications, raising of purchase orders and payment of invoices, compilation of data and figures for reports and FOI requests. The role is also important to provide resilience to private sector housing and environmental protection technical support.



You will have excellent administration, communication, and IT skills, have the ability to work under pressure and meet deadlines and be highly organised, with an attention to detail and accuracy as well as being a team player.

Why work for us?

Our benefits include:

Holiday entitlement of 25 days, increasing to 29 days after 5 years (pro rata if part time) plus bank holidays (with an option to buy up to 10 extra days each year subject to approval) Generous pension scheme - contribute between 5.5% and 6.8% (depending on your salary) and the council will contribute 26% Life assurance - a payment of three times your annual salary flexible working options to enable work/life balance agile working - ability to work in the office and from home access to a unique employee benefits package which includes discounts and cashback on supermarkets, high street shops, holidays, mobile phones, electrical goods, savings and loan schemes and many other products and services Salary sacrifice benefits including Cycle to Work scheme, Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and repay through your monthly salary) Rail and bus staff discounts A range of Health and Wellbeing initiatives including an employee assistance programme Discounted membership at Abbeycroft Leisure centres A culture of learning inspiring staff to focus on continuous learning Modern office accommodation

For more information:

For an informal discussion and further information, please contact Emma Forsberg, Private Sector Housing and Environmental Health Manager on 01638 719388 or emma.forsberg@westsuffolk.gov.uk

Please note, we are unable to accept CVs, please follow the online application process to apply

Closing date:

Monday 25 August 2025

Interview date:

2 September and 3 September 2025



West Suffolk Council has been rated in the top 10 councils for climate action and as a member of UK100 has demonstrated its commitment to a rapid transition to Net Zero with Clean Air in our communities. The council has declared a climate and biodiversity emergency and is committed to working towards net zero emissions by 2030.