Job Description

We're not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers.


Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it!


At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.


So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you!

The role

Norton is looking for an experienced Technical Trainer to lead the development and delivery of technical training programs for our global motorcycle dealer network, employees, and partners. This role is critical to ensuring consistent technical excellence across our brand, driving quality in service delivery, and supporting the launch and maintenance of new products.


The Technical Trainer will collaborate closely with Engineering and Product teams to stay at the forefront of vehicle systems and diagnostics, converting complex technical knowledge into engaging, practical learning experiences. This position requires both deep technical understanding and the ability to effectively communicate with varied audiences across international markets.

Duties/Responsibilities

Conduct training needs analysis across global dealership networks to assess current skill levels and identify gaps.

Design, develop, and deliver technical training programs tailored for dealer technicians, employees, and external partners.

Liaise with Engineering, Product Development, and Aftersales teams to gather technical data and product insights.

Create engaging training materials including manuals, presentations, e-learning modules, and hands-on activities.

Establish training schedules, agendas, and detailed course objectives for various technical levels.

Facilitate in-person and virtual workshops, certification programs, and technical demonstrations.

Monitor and report on attendance, performance, and feedback, adjusting programs based on data and input.

Maintain up-to-date technical expertise through regular industry research, workshops, and technical publications.

Ensure content accuracy and clarity by working alongside subject matter experts (SMEs).

Support the rollout of new products or technologies by preparing launch-specific technical training.

Track and report training effectiveness and learner progression through Learning Management Systems (LMS).

Personal Specification

Minimum 5 years of technical training experience in the motorcycle or automotive sector.

Recognised technical qualification in motorcycles (IMI, NVQ, or equivalent); training qualification preferred.

Proficiency with instructional design tools and e-learning development platforms.

Experience using and managing Learning Management Systems (LMS).Excellent communication and presentation skills, with the ability to simplify complex technical concepts.

Strong organisational and project management skills - able to juggle multiple training programs simultaneously.

High level of digital fluency - confident with Microsoft 365 and virtual training tools.

Soft skills: patience, adaptability, cultural awareness, and confidence speaking to diverse global audiences.

Analytical thinking and feedback-driven problem-solving mindset.

Willingness to travel internationally to support training delivery at dealer and market level.

Rewards of working for Norton:

We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:


Competitive salary package that recognises your skills and experience


A whopping 33 days of holiday (inc. Bank Hols) to relax and recharge


Generous pension scheme that sets you up for the future, with access to personalised advice.


Private Medical Insurance and a Cash Back Programme to keep you feeling your best


Life insurance (4x salary) because we've got your back no matter what


FREE fruit, got to have your five-a-day!


WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme


Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals.


Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded!


A diverse and international team that brings together different perspectives, backgrounds, and experiences.


Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between!


??Want to go green? You can enjoy free electric bicycle hire


Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points.


We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.



Join us and see for yourself!



PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS