Job Description

Your role
The Training & Development Lead is accountable for the planning, coordination, and implementation of various training and development programs within Operations and ensures the training programs are executed according to the Operational learning strategy and training methodologies.
The Training & Development Lead is working closely with HR, Regional, Sub-regional and local Operations to ensures training needs are identified, training materials are developed, and training sessions are accomplished to ensure all operational staff have the skills and knowledge required to excel in their roles. What you\xe2\x80\x99ll do

• Create Operations learning strategy for new and existing Operations employees in the region, and create an execution roadmap to deliver against the learning strategy
• Accountable for the implementation of the operations learning strategy and oversees the execution of the strategy in the sub-regions.
• Develop optimal training blend of composition and delivery for the (regional, sub-regional and local operations organization, with a focus on technicians, engineers, and technical managers
• Accountable for delivery of the optimal training blend and oversees the execution of operational trainings in the sub region.
• Build, maintain, and direct resources to deliver a curriculum and training methodology for both new hire onboarding as well as operations continuing education.
• Develop an operations skill certification program to promote and test learned knowledge and best practices in the field and help the Regional Operations team implement the training in the Region.
• Develop strong partnership/ alignment with HR Talent Management with regional leadership, management, and professional skills programs, as well as implementation of strategic initiatives.
• Prioritize and govern all communications/training funnel to Operations.
• Create and drive processes and analytics to provide a feedback loop to determine if the training and development practices are proving effective.
• Build, oversee and actively manage ongoing functionality upgrades of knowledge management platform used to deliver relevant content, collateral, and training to the regional operations organization.
• Create and drive feedback loop through processes and analytics to allow relevant owners to refine content, improve content architecture.
• Manage the regional operation training budget with joined effort from the HR function.
• Contribute to governance processes and bodies to enable cross-functional learning and development knowledge sharing and success.
• Partner with Human Resources to provide input and content to enterprise learning platforms, tools, and technologies.

What you\'ll need

• Previous experience leading a technical training organization required.
• Demonstrated strong listening and collaboration skills for uncovering business needs and translating into executable requirements.
• Ability to lead the creation of learning solutions by others, using appropriate learning strategies, including instructor-led learning, web based and virtual ILT, and hands-on, in-the-work learning.
• Ability to use best-in-class design and delivery techniques within budget.
• Proven track record of marrying strategy to practical, results-driven execution \xe2\x80\x93 comfortable operating in both strategy and execution domains
• Expertise in building and leading high-performance teams
• Superior verbal and written communication skills and comfort communicating to a C+ or board-level stakeholders.
• High motivation level and appetite for fast-paced team environment; readily adaptable to changing market and organizational requirements.
• Experience with learning analytics, data-driven and results oriented
• Strong multi-tasking, prioritization, and project management skills
• Ability to travel as required.
• Bachelor\xe2\x80\x99s degree preferred.
• Experience with Cornerstone preferred.

A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL\xc2\xae, the company\'s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx\xe2\x84\xa2) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on six continents. A bit about our team Optional section \xe2\x80\x93 Include the relevant \xe2\x80\x98Business area overview\xe2\x80\x99 write up from section 5 of the Job Advert Copy book. Delete section if not needed. What we can offer you Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you\xe2\x80\x99ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you\xe2\x80\x99ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We\xe2\x80\x99ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.