Job Description

Technology Change Advisor

Location:

Hybrid

Salary:

30,000 - 38,300 per annum DOE

Hours:

35hrs per week

Why join us?



Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries - sustained through trauma, illness, substance abuse and more - to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do - you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

MAIN PURPOSE:

To help assess, scope, and implement Technology led changes, with a specific focus on Microsoft applications, considering the impact of changes on users and how they interact with new and changing technology. Working collaboratively and cross organisationally to maximise the use of existing technology/Microsoft products and services

MAIN TASKS AND RESPONSIBILITIES:

Work with the Service Delivery team to assess feasibility of business and/or enhancement requests made to Technology. Engage with all areas of Brainkind, including CSS Departments and Services, to understand their business requirements and take a collaborative approach to help find solutions with a focus on utilising existing technology services and products (i.e. Microsoft products) where possible. Act as an interface between the business and Technology, and vice versa, to ensure requirements are fully understood. Work with Technology Service Delivery Team to evaluate and prioritise Microsoft controlled changes. Support with the communication of Technology led changes to the wider business. Provide training and support, as required, to improve understanding and adoption of Technology led changes. Lead and develop Brainkind's Digital Champions programme. Create and maintain documentation, guides and other support materials to assist end users with the adoption of Technology led changes in a user-friendly manner. Contribute to internal Technology knowledgebase via the documentation of process and procedure changes resulting from the introduction of new or updated Microsoft applications. Support with the standardisation of the Technology provision to the wider business. Proactively contribute to internal Technology groups (i.e. Technology Change Board, Technology Steering Group) as required, assessing and advising on changes from the user perspective Assist in managing small to medium sized projects related to Technology changes, ensuring they are delivered in a format that end users will understand and with minimum disruption.

ABOUT YOU:

Good GCSE or Equivalent in Maths and English Hold Microsoft certification in Microsoft Office Specialist - MOS Associate Change Management qualification and/or equivalent level of experience showing comprehensive application and knowledge of technology change management in a relevant setting Demonstrable experience of the application of change management techniques within a Technology setting Experience of developing training materials, user guides, training plans and sessions for end users Experience of evaluating Technology change requests and assessing their impact on end users, wider business, Technology environment Experience of producing communications explaining technology changes for a range of stakeholders Proactively keep IT skills and knowledge, up to date on new, and changing, Microsoft products Excellent stakeholder management skills and the ability to work with stakeholders at all levels

REWARDS:

You can look forward to excellent benefits, including handy discounts on many brands and services.



Competitive salary between 30,000 - 38,300 per annum DOE 33 days annual leave (including bank holidays) Option to buy/sell up to 5 days leave Employee Assistance Programme (EAP) Group life assurance, eye care vouchers, and free parking Company pension scheme Long service and staff awards Simply Health insurance cash plan A supportive, inclusive culture that prioritises wellbeing and career development

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.



To join our friendly team, click the Apply Now button.



Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible.



All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks


Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.