Job Description

About the role
To work within the Connect Plus Services Technology Maintenance Team maintaining & improving Area 5 Technology assets.
This role includes carrying out maintenance and fault/failure rectification activities on the following types of equipment - CCTV, ERT, MIDAS, RCC, NTIS, SVD, Traffic Signal, Message sign and signal equipment in line with the National Highways and Technology Services quality plan ensuring the technology systems are maintained and repaired in accordance with the contractual requirements and timescales required. You will also be first line support for technicians, supporting their development and understanding of the network and providing basic technical advice.
What you'll be doing

• Adhere to 'Zero Harm' safety process at all times.
• Provide a customer focused/service/commercial approach to work.
• Ensure systems are maintained and repaired within contractual requirements

through efficient and effective working

• Ensure NH Service Now data is captured and entered correctly and all data

accurate.

• Attends faults, knockdowns etc. and carries out reactive maintenance including

the reinstatement of sites, cable and equipment damaged by others.

• Carries out fault / failure rectification and maintenance duties, included within

the shift / on-call rota and/or out of hours maintenance within the contract
response times.

• Provides technical liaison for third party faults.
• First line technical support for technicians.
• Responsibility for ensuring that all faults and planned maintenance are

completed within contract timescales.

• Assist the sub-contractor as necessary for work on Traffic Signal systems and

related equipment.

• Responsibility of employer's stores, ensuring all stock is booked in and out.
• Ensure that the communications infrastructure is being maintained to

standard.

• Record and report any health and safety concerns to your line manager ASAP.
• Manage time and vehicle efficiently whilst on the network.

Who we're looking for

• Qualified to HNC or B/TEC Higher National Certificate in electronics/

telecommunications engineering (or an agreed equivalent qualification), or 5 years' experience working on Motorway communications or closely related systems.

• NHSS8 Certified.
• Good knowledge of NH communications infrastructure and standards.
• NMCS 2 Communications experience i.e. good all round technology experience

e.g. MIDAS, CCTV, VMS, ERTs, NTIS, HAWIS, Traffic Signals etc.

• Good communication skills.
• Experience of NRTS and NRTS ways of working.
• Able to work in different areas of the network and be flexible on working

approaches.
Why work for us
Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more...
About us
Connect Plus Services (CPS) brings together the collective strength of our parent companies - Balfour Beatty, Atkins and Egis Road Operation UK. With around 600 people, based at eight locations across the M25 network, we work on behalf of Connect Plus and National Highways to manage the operation of the M25 24 hours a day, 365 days a year, from routine maintenance to managing the whole-life requirement of thousands of assets across the network.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit:
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at:

Skills Required