Job Description

About the role

Join our esteemed Connect Plus Services Technology Team and play a pivotal role in maintaining and enhancing the M25's technological infrastructure. Your responsibilities will include supporting the coordinator and operatives to carry out their duties, including assisting with the upkeep of the Service Now job management system. Additionally, you will assist with various operational tasks such as procurement, timesheet management, and equipment ordering.



If you're ready to be an integral part of a dynamic team shaping the future of one of the UK's most vital transportation networks, we invite you to join us.

What you'll be doing

Principle Accountabilities



Adhere to 'Zero Harm' safety process at all times. Ensure NH Service Now data is captured and entered correctly and all data

accurate. Including maintenance records, night works, or fault updates.

Ensure night works schedules are up to date and work sent to the night teams. Process material/stock orders in conjunction with the Supply Chain Procurement Team. Ensure PPE, equipment and tools are available for issue. Assist with maintaining Training records. Arranging meetings, rooms, and refreshments. Deals with Stakeholder/Client/Customer communications Assists with holiday and sick cover for the Service Coordinators. Supports the management team where required. General administration tasks and any Ad Hoc duties as and when required.

Who we're looking for

IT literate, conversant with database applications, competent in the use of MS

Office applications, MS Excel/Word/Projects (or similar).

Previous experience in ordering/administrational duties. Previous experience in supporting a Field Based Team Previous experience in managing booking systems would be adventitious.

Why work for us

Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits:


Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow. 25 days paid annual leave (pro rata) Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave Pension, share incentive plan, volunteering leave, recognition schemes and much more...

About us

Connect Plus Services (CPS) brings together the collective strength of our parent companies - Balfour Beatty, Atkins and Egis Road Operation UK. With around 600 people, based at eight locations across the M25 network, we work on behalf of Connect Plus and National Highways to manage the operation of the M25 24 hours a day, 365 days a year, from routine maintenance to managing the whole-life requirement of thousands of assets across the network.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion



To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.



As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/



We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com




Job Reference: BBUK16951