Job Description

Role Overview:

We are seeking a proactive and enthusiastic Telesales Executive to join our sales team, dedicated to promoting and selling our premium range of well established UK manufactured traditional lanterns. This role is ideal for someone with a passion for heritage products and a flair for building strong customer relationships over the phone.

Key Responsibilities:

Outbound Sales Calls:

Contact existing and prospective customers within the electrical wholesale sector to promote our lantern range.

Lead Generation & Qualification:

Identify new sales opportunities, qualify leads, and convert enquiries into orders.

Customer Relationship Management:

Build rapport with clients, understand their needs, and provide tailored product recommendations.

Sales Administration:

Maintain accurate records of calls, leads, and sales using CRM systems.

Product Knowledge:

Develop a strong understanding of the lantern range to confidently handle customer queries and objections.

Support Field Sales Team:

Collaborate with external sales representatives to ensure seamless customer service and follow-up.

Achieve Sales Targets:

Work towards individual and team KPIs, contributing to overall business growth.

Candidate Requirements:

Previous experience in telesales, inside sales, or customer service, ideally within the lighting or electrical industry. Excellent telephone manner and communication skills. Confident, persuasive, and target-driven. Strong organisational skills and attention to detail. Comfortable using CRM and sales tracking tools. A genuine interest in lighting and traditional design is a plus.

Why Join Us?

Be part of a company that values British design, craftsmanship, and customer excellence. Our Victorian lanterns are renowned for their timeless appeal and quality. This is a fantastic opportunity to contribute to a growing brand and make a real impact in a niche market.

Job Types: Full-time, Permanent

Pay: 28,000.00-30,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person