Are you looking for a company that values its employees and provides a fun and caring environment? This role is perfect for you!
If you love helping people solve their telecoms queries on the phone, this is the job for you!
Based near Wolverhampton, your role will involve liaising with customers throughout providing support and advice, where necessary.
You will be part of a company that is committed to providing an exceptional level of delivery at all times
Being used to managing your own workload and working autonomously will stand you in good stead for enjoying this job.
You will ideally have experience in telecoms, ideally including experience of VoIP.
You will be confident in all aspects of customer service.
Speaking with lovely, happy customers to help them with their telephone system will be part of your day. Having a cheerful and friendly outlook is a key aspect of this role.
You will have the chance to be involved in first line support, running tests and identifying issues.
Remote support via online portals will also be something you will be trained in.