Job Description

Job Summary

We're seeking a confident and motivated

Appointment Setter

to join our team full-time at The Mill House Centre in Totton. In this role, you'll speak to customers who have already made an enquiry -

no cold calling involved

. Your goal is to qualify these inbound leads and book appointments for our national sales team.

You'll earn a competitive hourly rate plus a

weekly bonus based on sales from the appointments you book

, making this an ideal position for someone who's personable, target-driven, and enjoys contributing to team success.

Key Responsibilities

Call and qualify

inbound enquiries

to understand their needs and book appropriate sales appointments Provide a professional and friendly first impression of the company Record all lead details and outcomes accurately in our CRM (e.g. Salesforce or similar) Work closely with the field sales team to ensure smooth handover of booked appointments Follow up with previous enquiries to maximise conversion opportunities Meet and exceed weekly targets for qualified appointments Earn bonuses based on successful sales from the appointments you arrange

Skills & Experience

Experience in appointment setting, telemarketing, or customer service is preferred (but full training provided) Confident and professional telephone manner Strong verbal communication and listening skills Highly organised, with good attention to detail when logging information Familiarity with CRM systems like Salesforce is a bonus A positive attitude, self-motivated and driven to hit targets
Job Type: Full-time

Pay: 22,880.00-35,000.00 per year

Additional pay:

Bonus scheme Commission pay Performance bonus
Schedule:

Monday to Friday
Work Location: In person

Reference ID: STM01