Job Description

We're a UK-based digital bank dedicated to getting the basics right and offering straightforward savings and mortgages


As a Telephone Business Development Manager you will work closely with field based Business Development Managers to take responsibility for a regional target. You will ensure maximum contact with new and accredited brokers, with a view to brokers submitting mortgage applications. You will be expected to drive market awareness and volumes of business to ensure quality and profitability metrics meet company requirements.

Key Responsibilities

Deliver agreed mortgage loan completion and associated activity targets in accordance with pre-determined Key Performance Indicators. Utilise account development strategies to grow and develop partner relationships. Identify new business opportunities to ensure territory size is adequate to fulfil the banks' lending requirements and continued growth. Demonstrate full understanding of the brands product suite and sales process through successful completion of the induction programme and on-going training. Establish and maintain effective communication and relationships with all internal management, stakeholders and departments. Clear demonstration of adherence to due diligence with brokers both at initial stages and on an ongoing basis in line with documented procedures. Ensure all communication to territory partners and intermediaries are delivered in a timely manner and that any relevant messages are embedded within key account contacts. Promote and develop awareness of products and proposition in our chosen markets to channel partners through attendance at events, meetings and roadshows. Contribute to product development by sharing ideas in order to generate new business through communications with line management and other key stakeholders. Deal effectively with queries and complaints in accordance with Bank guidelines and standards of service. Maintain the company's compliance standards and own compliance training.

Skills, Knowledge and Expertise

12m previous experience in a mortgage related sales or account management role is essential Intermediate level skills in Microsoft Word and Excel are essential Intermediate knowledge of the mortgage market (products and regulation) is essential Intermediate knowledge of mortgage distribution routes is desirable

Benefits

Competitive salary 25 days holiday PLUS your BIRTHDAY off Pension contribution with Royal London Life Assurance Private medical, dental and optical health insurance with Axa Hybrid working - Wrexham Free breakfast available

Data Protection

We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies.

Cifas

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].

Chetwood Bank does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as the property of Chetwood Bank and Terms & Conditions associated with the use of such CVs will be considered null and void.

Work Location: Hybrid remote in Wrexham LL13 7YT