Job Description

Are you a natural communicator with a passion for groundbreaking science?

The UK's leading stem cell storage bank is seeking an enthusiastic Telesales Executive to join our compact and dedicated team. In this role, you will be the first point of contact for expectant parents, nurturing warm enquiries and guiding them through the life-changing benefits of stem cell banking. This is a unique opportunity to build a career in a cutting-edge industry where your work truly matters.

What You'll Be Doing (Key Responsibilities):

Engaging with new, warm enquiries to educate prospective clients on the science and benefits of stem cell storage. Building strong rapport and proactively managing a pipeline of existing leads to identify key prospects. Guiding clients effectively through the sales process. Advising existing customers on additional products and services that may benefit their family. Maintaining highly accurate and detailed records of all client interactions within our CRM system. Participating in a team rota to handle occasional out-of-hours emergency calls.

What We're Looking For (About You):

An exceptional communicator with an outstanding telephone manner and the ability to build trust and rapport naturally. An outgoing, warm, persuasive, and empathetic personality. A genuine interest in medicine or science, with a talent for explaining complex topics in simple, easy-to-understand terms. A proactive and results-oriented mindset, driven to meet and exceed targets. Meticulous attention to detail and a commitment to accuracy. Proficiency in using CRM software to manage customer relationships is desirable.

Skills & Experience:

While a scientific background is by no means essential, a demonstrable curiosity and willingness to learn complex concepts is key. Previous sales experience is an advantage, but not required. We are looking for individuals with a positive, energetic, and target-driven attitude. Full training on our services and sales process will be provided.

Ready to make a difference?

If you have the communication skills and passion to succeed in this role, apply now to join an industry at the forefront of changing lives. We look forward to hearing from you!

Job Types: Full-time, Permanent

Pay: Up to 28,000.00 per year

Benefits:

Free parking On-site parking
Ability to commute/relocate:

Burgess Hill RH15: reliably commute or plan to relocate before starting work (preferred)
Experience:

Telesales: 1 year (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: In person

Application deadline: 30/09/2025