Job Description

About the role

Salary: 40-45k DOE, & OTB of 17,250

We have an exciting opportunity for a

Telesales Manager

to join our team in Belfast. In this role, you'll lead, coach, and inspire a high-performing team of telesales consultants focused on

winning new business

while also building strong, lasting relationships through

account management

. We're looking for a hands-on leader who thrives in a fast-paced environment, motivates through integrity and emotional intelligence, and consistently drives performance against ambitious sales targets.

Qualifications

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Key Responsibilities

Lead, motivate, and develop a team of telesales consultants to achieve and exceed monthly revenue and KPI targets. Drive

new customer acquisition

through proactive contact strategies. Support consultants in

account management

, ensuring existing clients receive world-class service and maximising upsell/cross-sell opportunities. Deliver structured coaching, call listening, and regular 1:1s to improve skills, confidence, and results. Analyse performance data to identify opportunities, celebrate success, and address areas for improvement. Create a positive, high-energy team culture that values collaboration, development, and achievement. Ensure compliance and call quality standards are consistently met to deliver exceptional customer experiences.

What we're looking for

Proven success as a high-performing Sales Consultant or Sales Manager, ideally in a telesales or B2B environment. Strong background in

new business development

and account management. Experience managing and motivating remote or office-based sales teams. Excellent communication, coaching, and leadership skills with high levels of emotional intelligence. Data-driven mindset with the ability to translate insights into actions that drive performance. Energetic, inspirational, and resilient leader who thrives in a target-driven environment.

Additional Information

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What we offer

23 days' holiday (rising with service). Opportunities to work with global partners such as Google. Employee Assistance Programme with 24/7 wellbeing support. Flexible pension scheme to suit your needs. Access to exclusive employee discounts with leading retailers and brands. Gold Award Incentive: Two-day luxury trip to the Algarve for top performers Uncapped Bonuses: A strong motivator for ambitious sales professionals Engaged Management Team: Leadership is actively involved and supportive Proven Product Set: Customers love what's being offered--this builds trust * Vibrant Belfast Office Culture: A dynamic environment with growth potential