Job Description

Join Us at Cheshire East's Strong Start, Family Help and Integration Service!

Are you passionate about giving children the best start in life? Do you enjoy working with families and want to make a real difference in their community? If so, we have an exciting opportunity for you!

Organisation

Cheshire East Council

Location

Nantwich, Alsager, Sandbach, Middlewich, Crewe

Job Category

Administration, People, Children and Young People Services

Grade

CEC NJC - Grade 4

Salary Min

25,583 pro rata per annum

Salary Max

25,989 pro rata per annum

Hours per week

29.6

Weeks per year

52.143

Employment Type

Fixed Term

Contract Duration

30/11/2026

Closing Date

07/12/2025

Ref No

E3377
Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.



At Cheshire East Council we are working for a brighter future - together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.



If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.



As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.



Brighter Future



www.cheshireeast.gov.uk/jobs-and-careers/employee-benefits.aspx

Join Us at Cheshire East's Strong Start, Family Help and Integration Service!

Are you passionate about giving children the best start in life? Do you enjoy working with families and want to make a real difference in their community? If so, we have an exciting opportunity for you!



We are looking for an enthusiastic and committed apprentice to join our Family Hub.



The postholder will work within the Family Hubs which support children 0-19 (25 for young people with SEND).



Family Hubs support children and young people from conception until they reach the age of 19 (or up to 25 for young people with special educational needs and disabilities). They bring council, health and community services together so that families can access the right support at the right time.



Our family hubs will provide a mix of physical and virtual spaces, as well as outreach, where families can easily access non-judgmental support for the challenges they may be facing.



Family hubs will provide a universal 'front door' to families, offering a 'one-stop shop' of family help services across their social care, education, mental health and physical health needs, with a comprehensive offer for parents and babies at its core.The Family Advisor role is a pivotal in supporting the Family Hub teams delivery.



The post holder will receive enquiries from members of the public, professionals (via face to face, electronic and telephone channels) and provide appropriate, consistent advice, signposting and guidance.



A Family Advisor will undertake administrative tasks i.e., booking appointments, data collection and entry and ordering resources. A number of ICT platforms are used on a daily basis to enter data and record transactions within our policies and procedures.



You will need to be qualified at NVQ level 2 or above and have relevant experience in dealing with members of the public who may at times be distressed or anxious and experiencing family difficulties. You will also have regular contact with a range of education, health and social care professionals and so will need the ability to adapt your responses accordingly.



We have one exciting temporary part time role (29.6 hours, across 4 days) in the South of Cheshire East until 30/11/2026.



The South locality covers Sandbach, Alsager, Middlewich, Crewe and Nantwich.



The successful applicant is expected to be flexible, a team player and able to travel throughout the locality.



For more information contact Amelia Shemilt on 01270 686 898 or amelia.shemilt@cheshireeast.gov.uk



Interviews will be held week of 15th December.



Cheshire East Council is committed to safeguarding children and vulnerable adults across the Borough. As such, any cautions, convictions, reprimands or final warnings that are 'not protected' as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975 (as amended in 2013) relating to the non-disclosure of spent convictions do not apply to this job. You must therefore, disclose whether you have any previous convictions where prompted to do so within the application process.



Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.



If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however please do not be discouraged from applying again.



For any technical enquiries please email sourcingteam@ecwip.co.uk



Please quote job reference number in all correspondence.