Job Description

Job Introduction

Our Housing Solutions team provides vital support to residents who need temporary accommodation.


As a Temporary Accommodation Officer, you'll help place and manage properties for people facing homelessness, working closely with colleagues and partners to make sure homes are safe and suitable.


This role involves property visits, supporting licensees, and managing risks.

This is a site-based role

Interviews for this role will be held on 23 January

Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here:

www.mkcounciljobs.org.uk

Role Responsibilities
Allocate and manage temporary accommodation for homeless clients. Work with landlords and providers to minimise empty properties. Support residents with advice and access to grants and services. Carry out property visits and manage low-level anti-social behaviour. Keep accurate records and input data into housing systems. Assess risks and work with colleagues to manage them effectively.

Ideal Candidate

We are looking for someone who shares our values: Dedicated, Respectful and Collaborative. You will:

Have experience in housing or a similar field. Understand housing legislation and safeguarding requirements. Be able to assess accommodation and travel across Milton Keynes. Communicate clearly and provide excellent customer service. Solve problems creatively and work well in a team. Show empathy and a non-judgmental attitude towards people in crisis

If you are offered the role, we will carry out a Basic DBS check and BPSS referencing as part of the pre-employment process


To be successful in this role, you'll need a full UK driving licence and access to a vehicle. If you're offered the position, we'll ask for proof of your licence and vehicle insurance, including business use cover. Unfortunately, we won't be able to confirm your appointment without these documents.


About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.


We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.


We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.


We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role.


If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
Package Description

In addition to your salary, we offer a range of benefits including:

Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year. Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available. A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy. Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel. Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles. Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes


Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.