Job Description

Temporary

Customer Service Administrator

13.00 per hour

Derby - Burton upon Trent

Monday to Friday, 8:30 AM - 5:00 PM

12 Months Temporary Role

Eaton Syalon are supporting one of our clients with the recruitment of a Temporary Customer Service Administrator on a temporary basis. The role is temporary on going for around 12 months.

This is a fantastic opportunity to join a well-established and highly respected business who are known for their fast-paced yet supportive working environment.

This role is based in Derby and is ideal for candidates living in: Burton upon Trent, Swadlincote, Ashby-de-la-Zouch, Castle Donington, or surrounding areas.

You'll be working as part of a friendly and collaborative team, providing day-to-day administrative support across customer orders, stock control, delivery queries, and general account management.

Role Responsibilities:

Handling and processing customer orders via phone and email Supporting stock control and investigating delivery discrepancies Responding to product and service enquiries from customers and end-users Assisting with claims and technical case admin Updating internal systems and working closely with logistics and warehouse teams Managing administrative tasks related to internal sales and customer support

What we're looking for:

Previous experience in customer service or admin support (ideally within logistics, supply chain, or a similar fast-paced setting) Confident on the phone with a professional, helpful approach Strong attention to detail and a proactive mindset Comfortable using Excel, Outlook, and CRM/order management systems Immediately available or on a short notice period - this role will start in the next couple of weeks
Hourly Rate: 13.00 Per Hour
Working Hours: Monday to Friday, 8:30 AM - 5:00 PM
Hybrid working available after probation (3 days office based 2 days based from home)

This is a temporary role to start ASAP and therefore you must be available immediately.

If you are interested in the role and feel you have the relevant experience please apply online now!

Job Types: Full-time, Temporary
Contract length: 12 months

Pay: 13.00 per hour

Benefits:

Canteen Casual dress Company events Employee discount Free fitness classes Free parking Health & wellbeing programme On-site parking Store discount
Work Location: In person