Temporary Customer Service Administrator

Leeds, United Kingdom

https://www.mncjobs.co.uk/company/office-angels

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Job Description

Temporary Customer Service Administrator! ?
Are you ready to bring your organisational skills and customer service expertise to a vibrant retail environment? Our client are seeking a cheerful and dedicated Temporary Customer Service Administrator to support the Customers & Credits team in the outskirts of Leeds City Centre!
Key Details:

Contract Type: Temporary - Ongoing

Working Hours: 9 AM - 5 PM ?

Location: Leeds - Outskirts of City Centre (15 minute walk from Train Station) - On-site Parking available

On-Site for Training - Remote Ongoing

Start Date: ASAP (Tuesday 23rd September)

Pay Rate: 12.60

What You'll Do:

Amending customer orders with precision ?

Raising collections and processing refunds ?

Responding to email inquiries regarding refunds promptly (target 8-10 an hour!)?

Uploading tickets onto our portal for efficient tracking

Following up with customers via email to confirm actions taken

Who You Are:

A friendly communicator with a knack for clear and concise email correspondence ??

Detail-oriented and able to handle administrative tasks efficiently

Quick to adapt in a fast-paced retail environment

Passionate about providing excellent customer service and support ?

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Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.