Job Description

Temporary Customer Service Officer in the Education Sector! ?
? Location: BD7, Bradford
? Contract Type: Temporary
? Hours: Full-time or Part-time available (up to 37 hours/week)
? Pay: 13 per hour
? Contract: ASAP - Until the end of the year
Are you passionate about providing exceptional customer service? Do you enjoy working in a vibrant, student-centred environment??
Key Responsibilities:

• Be the First Point of Contact: Greet students, staff, and visitors with a warm welcome! ?

• Handle Enquiries: Assist with inquiries via face-to-face interactions, phone calls, emails, web chat, and social media.

• Support Student Applications: Help students navigate the application and enrolment processes with accurate data entry.

• ID Management: Issue ID cards and manage visitor logs with precision.

• Financial Guidance: Provide information on fees and signpost available financial support services.

• Record Maintenance: Keep GDPR-compliant records and contribute to team KPIs.

• Collaborate for Success: Work alongside internal departments to ensure a seamless student experience. ?

Ideal Candidate Profile:

• Previous experience in a customer-facing role.

• Strong communication and interpersonal skills.

• Confident in using Microsoft Office and CRM systems.

• Highly organised with excellent attention to detail.

• Capable of following processes and working both independently and as part of a team.

• Proactive, solution-oriented, and adaptable to changing priorities.

• Committed to confidentiality, equality, and safeguarding practises.

• DBS required ?

This role is perfect for someone who thrives in a busy environment and is dedicated to helping others. If you're ready to make a positive impact on students' experiences in the education sector, Apply now ?
You will hear back within 48 hours if successful for the next stage!
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Skills Required