Job Description

Job Summary:

To provide efficient and effective first line services for patients of the Practice by assisting and directing patients into accessing appropriate services in a timely and courteous manner.

Job Responsibilities:

General office duties/patient services

Dealing with patient queries by telephone, in person and electronically in a timely and effective manner in a busy office environment Receiving and making telephone calls as necessary. Conveying messages from patients and members of the primary health care team in an accurate and timely manner Entering requests for appointments or home visits onto GP call-back or appointment lists, ensuring relevance and accuracy of information recorded. Providing information to patients regarding relevant services and making appointments for members of the health care team Maintaining patient electronic medical records and retrieving of information from the records, where appropriate Constructing medical records for new patients Ensure existing information systems are maintained, to facilitate the smooth running of the reception area Photocopying Prepare and serve refreshments to members of the primary health care team, ensuring the kitchen area is kept clean and tidy. To ensure the reception office and waiting area are kept clean and tidy, along with other members of the reception team. The above list of duties is not exhaustive and may be subject to change as deemed necessary by the Reception Manager or a Practice Manager.
Allocated receptionists are identified and given training in additional duties, such as repeat prescription processing and actioning incoming correspondence

Job Type: Part-time
Contract length: 6 months

Pay: 6,692.55-10,823.32 per year

Expected hours: 17 per week

Benefits:

Company pension On-site parking
Work Location: In person