Job Description

Job description:

Twilight Office Administrator (Part-Time) on a month-to-month rolling basis.

We are currently seeking a highly motivated and adaptable

Twilight Office Administrator

to join our team. This role is ideal for someone who thrives in a fast-paced, busy environment and brings a proactive, flexible, and solution-focused mindset to their work.

Working Hours:

Part-time, Monday to Friday
Option 1: 4:00 pm - 7:00 pm
Option 2: 5:00 pm - 8:00 pm
(Flexibility to cover full-time hours during staff holidays or sickness is essential.)

Role Overview

This position requires someone with strong initiative, excellent attention to detail, and the ability to absorb and communicate scheme-related information efficiently across departments. You will be expected to manage a range of administrative and customer service tasks, supporting both internal teams and external clients.

Key Responsibilities

Respond promptly and professionally to enquiries via phone and email Process pre-files and prepare new files for submission Maintain accurate and up-to-date records Serve as the first point of contact for customer issues, logging and managing complaints through to resolution Build and maintain strong relationships with new and existing customers Support the sales team in achieving monthly and annual targets Monitor and track the performance of installation teams Provide ongoing support and assistance to internal departments

Skills and Experience Required

Minimum of

3 years' experience

in a similar administrative or customer support role Proven data entry skills with exceptional attention to detail High level of proficiency in Microsoft Office applications Excellent communication and interpersonal skills Strong organisational and time management abilities Ability to work independently and collaboratively within a team Resilient, with a can-do attitude and the ability to adapt quickly to changing business needs A strong attendance record is essential
Job Type: Temporary

Pay: 12.21 per hour

Expected hours: 40 per week

Work Location: In person