Tenancy Compliance Manager Uk & Ireland

London, ENG, GB, United Kingdom

Job Description

Role Summary:



Our centralised leasing team is essential in connecting potential residents with their ideal homes. We are seeking a Tenancy Compliance Manager to join our dynamic team, bringing leadership and expertise to enhance our leasing efforts. Reporting to the Head of Leasing, the Tenancy Administration Manager will lead and oversee the tenancy administration function, ensuring all processes, documentation, and compliance obligations are managed accurately and efficiently.

Acting as the key point of expertise on UK lettings legislation, the role ensures the team adheres to statutory requirements while maintaining high standards of service.

Company Overview:



CompassRock provides asset and property management services to the rental housing sector. Originally founded in the U.S., the company has expanded to the UK and is rapidly growing its portfolio of Build-to-Rent (BTR) assets across England and Europe. Backed by private equity, CompassRock is in an exciting growth phase, actively acquiring and developing new assets at a fast pace. With an entrepreneurial and innovative culture embedded in its DNA, the company values the dynamic, forward-thinking individuals it employs. As CompassRock continues to expand, there will be abundant opportunities for career advancement and professional development.

Key Responsibilities:



Document Oversight & Compliance:

Ensure tenancy and legal documents are administered accurately and on time across the tenancy lifecycle. This includes oversight and sign-off of tenancy agreements, addendums,deeds of surrender and assignment, renewal agreements, and statutory notices (e.g., Section 8, 13, 21).

Legal & Solicitor Liaison:

Oversee solicitor engagement to ensure section notices and expiry dates are tracked, managed, and escalated appropriately. Monitor communications on legal proceedings and ensure timely updates are provided during delinquency reviews.

Renewals Management:

Ensure coordination between property and leasing managers to guarantee that renewal paperwork is issued promptly, Section 13 notices are served correctly.

File & Audit Sign-Offs:

Carry out oversight and final sign-off on tenancy files, verifying that leasing teams have completed all required progression and post-move-in steps. Lead regular audits to uphold statutory compliance, identify issues, and ensure corrective actions are taken.

Legislation & Best Practice:

Act as the key point of knowledge on UK lettings legislation. Maintain up-to-date expertise and provide guidance to the team and stakeholders, ensuring all tenancy administration processes follow correct legal procedures and industry best practice.

Property Management System (PMS) expert:

Serve as an expert within the leasing business ensuring dataaccuracy, training and guiding staff in correct usage, and driving continuous improvement in system processes and reporting.

Train and Onboard New Starters:

Train the wider leasing team on tenancy paperwork, compliance requirements, and system processes, ensuring consistency and accuracy across the team.

Team Leadership & KPIs:

Directly managing the Centralised Leasing Coordinator and providing leadership to the wider leasing team. Set clear expectations, track performance against KPIs, and drive accountability while fostering a culture of compliance, efficiency, and continuous improvement.

Desired Experience and Skills:



Lettings Experience:

Previous experience in a similar role with a strong understanding of UK lettings legislation.

Compliance:

Commitment to high standards of accuracy, professionalism, and adherence to legislation.

Collaboration:

Strong team player with the ability to work effectively across departments.

Innovation:

A proactive and solutions-focused mindset, with a willingness to contribute new ideas. Ability to identify improvements and opportunities to drive the business forward.

Communication: C

onfident communicator able to act as a key point of knowledge and support for colleagues.

Qualifications:



ARLA qualified or working towards ARLA certification and/or IRPM qualification is preferred.

Why Join Us?



At CompassRock, we value our employees and are committed to their professional growth. As a Tenancy Compliance Manager, you will have the opportunity to lead, mentor, and influence the success of the leasing team. You will receive ongoing training and support as you develop your skills in leasing and sales within the BTR sector. Join us in creating exceptional living experiences for our residents.

Remuneration / Bonuses / Benefits



Base salary:

45,000 to 50,000, depending on experience

Bonus:

Discretionary Bonus Scheme

Benefits:

Private health insurance; Nest Pension Scheme; Cycle to Work Scheme; Company Sick Pay.

Working Hours:



5-day working week (40 hours)

Location: This position is based in our corporate office- 83 Baker Street, London, with occasional travel to our sites.

Equal Opportunities Statement



We are an Equal Opportunities Employer, committed to creating an inclusive, diverse, and equitable workplace. We provide equal opportunities for everyone and offer reasonable adjustments to ensure all candidates have a fair chance during the recruitment process

Job Type: Full-time

Pay: 45,000.00-50,000.00 per year

Experience:

Tenancy Management: 1 year (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: In person

Reference ID: Tenancy Compliance Manager UK & Ireland - London Based

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Job Detail

  • Job Id
    JD3590275
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    London, ENG, GB, United Kingdom
  • Education
    Not mentioned