Job Description

Date:

12 May 2025

Location:

Immingham, Humber, GB

Company:

ABP


We're the UK's largest ports operator with a network of 21 ports around Britain. We handle around one quarter of the UK's seaborne trade and contribute 7.5 billion to our economy every year.




It's a story we're proud of but it doesn't end there. We're transforming our business and embracing the future.


We offer a vast range of roles spanning the UK, all rooted in a culture that welcomes diversity, fosters talent, encourages internal movement and progression, and places safety as our number one priority.

Why should you work for ABP?

Have the chance to make a difference in a business critical to UK trade. Work within an exciting, innovative, growing business. You can thrive in an inclusive environment where every individual can be themselves and feel respected. Receive competitive salary and benefits package. Get support for training, personal development, and further education. Benefit from support and engagement through dedicated management and leadership

We are seeking a proactive and detail-oriented Terminal Controller to coordinate all landside and vessel-related activities.




As the Terminal Controller, you will manage inbound and outbound cargo movements, oversee terminal stocks, maintain ship files, and serve as the primary contact for our valued customers.

Day to Day duties:

Stock Management

: Administer and maintain the stock management system.

Customer Complaints

: Log, coordinate, and monitor customer complaints.

Financial Reporting

: Collate operational month-end figures for finance.

Vessel Scheduling

: Manage and maintain vessel schedules for the terminal as required.

Daily Stock Reporting

: Collaborate with the operations team to plan and report daily stock figures internally and externally.

Bagging Plans

: Collate daily and weekly bagging plans.

Customer Interaction

: Serve as the first point of contact for all terminal customers regarding complaints, stock queries, and cargo bookings.

Stock Loss & Damage Management

: Manage stock loss and damage records, working with customers to reach agreeable resolutions in line with contracted terms.

Collection Oversight

: Oversee the planning, loading, arrival, and departure of all collections, supported by weighbridge operations.

Vessel Outturns

: Build and deliver completed vessel outturns to required stakeholders and maintain accurate ship files.

Customs Compliance

: Maintain and manage terminal stocks in line with customs control requirements, performing customs checks as needed.

Data Management

: Record and process terminal statistical data and input KPI data.

Weighbridge Processes

: Maintain a working understanding of weighbridge processes.

Skills & Experience

Port Operations Experience

: Proven experience in port-related operations.

IT Proficiency

: Strong skills in Outlook, Excel, and Word.

Driving Licence

: Full UK driving licence.

Analytical Skills

: Strong conceptual and problem-solving abilities.

Attention to Detail

: Meticulous with the ability to multi-task effectively.

Pressure Management

: Ability to work under pressure and meet deadlines.

Teamwork and Independence

: Capable of working independently and as part of a team.

Documentation Skills

: Excellent management of documentation.

Communication Skills

: Brilliant oral and written communication abilities.

Terminal Operating Systems

: Good working understanding of Terminal Operating Systems (TOS).

Flexibility

: Adaptable approach to working hours and duties, including shift work and occasional outdoor operational tasks.

Port Operations Knowledge

: Good understanding of port operations and working procedures.

Office Hours

: Typically, from 08:00 to 17:00, Monday to Friday.




We offer a competitive salary, contributory pension from day one (Starting at 3% employee contribution with 5% company match), private healthcare, access to our Employee Assistance Program, wide range of discounts and cash back with high street and online retailers. We offer an inclusive work environment with an in-house training academy which offers ongoing opportunities to develop your skills.

Additional Information:

When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.




Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also.


We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment.




As part of our recruitment process, all successful candidates will be subject to pre-employment screening to Baseline Personnel Security Standard (BPSS). Please note your consent will be required and further information on this check can be found using the following link: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels