Job Description

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes.
We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goal? Net zero by 2030, supported by partnerships with Wildlife Trusts and National Parks.
Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.
Ready to make a splash?

Join our team today.

South West Water has a great opportunity for a

Test Manager

to join our IT Team based in

either Exeter, Bristol, or Redhill

. This is a

permanent full time

with a salary ranging from

45,000 - 55,00 plus benefits

.

The role

As Test Manager, you will be responsible for leading, planning, coordinating, and controlling all testing activities across our Salesforce platforms and related IT solutions. The role ensures that all platform changes - whether business-as-usual or project-based - meet quality standards through structured testing governance.
You will have opportunity to play a critical role in enabling continuous improvement, platform recency, and data integrity by collaborating closely with architecture, solutions, and data teams.

What you'll be doing

Own and lead the testing strategy, process, controls, and reporting.
Act as control for UAT and Production scheduled releases from Salesforce and supporting managed package applications, ensuring only high-quality, approved changes are deployed.
Lead the implementation of test automation and machine learning-based testing approaches to improve quality assurance.
Define appropriate test methodologies, tools, and metrics across projects and product sets.
Manage test resources and environments, including third-party providers and internal teams, from time to time this may include overseing & setting testing strategies for outsourced partner testing during large-scale project delivery
Support programme and project teams by resolving testing-related issues and risks.
Provide clear documentation and reporting of test results, stage gates, and quality indicators.
Work with architecture and data teams to ensure appropriate datasets and solution integrity for testing purposes.
Deliver test outcome analysis to inform platform capability, data quality, and business readiness.

What we're looking for

Experience in a Test Management role.
Proven experience in Salesforce testing.
Track record of successful continuous improvement project delivery.
Experience managing test processes in high-pressure environments.
Strong people management and cross-functional collaboration experience.
Ideally experience with test automation tools and strategies and background in both Agile and Waterfall delivery environments with exposure to DevOps, CI/CD pipelines, and software development life cycles.
Ideally ISTQB Certified Tester Advanced Level - Test Management and training in Lean practices, Testing, or Data Management

What's in it for you

We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.

In return, we offer an excellent range of benefits including:

Generous holiday allowance plus bank holidays
A discretionary Bonus
Competitive Contributory Pension
Share-save Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work Scheme
Financial support services
And plenty more!

Closing Date:

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid

- Build trust and be trusted. Be the one we all look to and can depend on.

Be You

- We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future

- Embrace change. Drive Progress. Own the challenge.

Division

South West Water

Department

Digital and Technology

Locations

Exeter

Yearly salary

46,575 - 56,925

Employment type

Full-time

About South West Water

--------------------------


We look after the water and wastewater services for

1.8 million customers

across Cornwall, Devon, the Isles of Scilly and parts of Dorset and Somerset.
From treatment and maintenance, to innovation and improvements, we're busy every day finding and fixing leaks, unblocking sewers and going bigger and further in our environmental work to be a company you can be proud of.