Job Description

We're looking for a dynamic Test Manager to join Phlo to lead and mature our company-wide testing function. This is a critical role that will report into the Head of Product and will help shape how quality is owned and delivered across the organisation, uplifting both manual and automation testing processes.


You'll be responsible for setting and evolving our test strategy, ensuring our teams have scalable and efficient testing practices, and driving strong cross-functional collaboration across Product, Engineering, Design and key business stakeholders. Most importantly, you'll help foster a culture where quality is a shared responsibility -- and where testing delivers measurable business and user impact.


As a start-up moving into our scale-up phase, we're looking for someone who thrives in a fast-moving environment, can build and develop high-performing teams, and can support Phlo's mission by ensuring our products remain safe, reliable, and patient-centred.

The Job

On a day-to-day basis, you'll be involved in the following:

Leading and evolving Phlo's company-wide test standards and strategy, including scalable practices for test planning, execution and prioritisation aligned to business goals Shaping and guiding the adoption of effective and adaptable testing methods, tools and automation approaches -- including AI-assisted and low-code/no-code solutions -- to optimise efficiency and quality Driving consistent defect discovery and triage practices across teams, ensuring issues are handled in line with delivery and business priorities Championing a risk-based testing approach to focus effort where it delivers the greatest user and business value Leading by example through hands-on testing activities when required, particularly in high-risk, complex, or time-sensitive delivery scenarios Ensuring manual and automated testing work together effectively, improving coverage, reducing reliance on manual testing alone, and supporting faster testing cycles Building and embedding domain and product expertise across the testing function, ensuring testing aligns with product strategy and delivers meaningful outcomes Establishing strong stakeholder communication practices, supporting transparency, collaboration and continuous improvement Creating a culture of problem-solving, shared ownership of quality, and cross-functional alignment across Product, Engineering and beyond Managing the performance, development and wellbeing of the testing team, building an inclusive, motivated and high-performing function Leading hiring, onboarding, and team growth as Phlo expands its products and testing needs

Requirements

Ideally, we're looking for someone with the following:

Senior testing professional with experience leading and maturing a testing function Strong people management skills, comfortable coaching, developing, and growing a testing team Solid manual testing background, with the ability to provide senior guidance and structure Willing to remain hands-on when needed, leading by example and supporting teams during critical delivery periods Experience bridging manual and automated testing to deliver effective, scalable coverage Product-focused mindset with experience working in Agile/Scrum environments Comfortable operating in a start-up / scale-up environment, balancing pace with quality

Benefits

And in joining Phlo, you'll receive:

Salary between 55,000 and 65,000 depending on experience Opportunity to join a high-growth online pharmacy Regular collaboration with other teams in the business (product, engineering, design) to continually shape and enhance our services Company Bonus Scheme - up to 10% depending on performance 33 days annual leave (inclusive of 8 bank holidays) An extra day of annual leave for every complete year of service, up to 5 extra days An extra day off for your Birthday to prolong the celebrations Pension scheme - 5% employer contribution Private Medical Insurance via Vitality Duvet Days to rest and reset 8 x free professional counselling sessions to support your mental health Bereavement Leave policy covering family, friends, pets, and miscarriage Enhanced Maternity, Paternity and Adoption Pay after 1 year of service Fertility Leave to support your journey to parenthood Charity Day to support a cause that's important to you Dependant Leave to take care of the people who rely on you Pawternity Leave to welcome a new pet 20% Staff Discount on Phlo Clinic products Perkbox membership for discounts and points 500 Employee Referral Scheme Hybrid working, casual dress code and a great culture

Please note, eligibility criteria for benefits applies.

The Logistics

We're headquartered in the Onyx building on Bothwell St in Glasgow City Centre, and have a hybrid working model to support a blend of in person and remote working.


Interested? Please apply now

Closing date for applications is 28.01.26. Please be advised that this role may close early due to high volumes of applications

About Phlo

At Phlo, we're redefining modern healthcare -- combining innovation, compassion, and technology putting patients at the heart of everything we do.


Our mission is help people across the UK take control of their health by making access to care simpler, faster, and more personal.


We're a team of professionals who share the same values -- collaboration, curiosity, and a genuine drive to make a difference. It's that shared purpose that makes Phlo a rewarding place to work, and one where great ideas turn into meaningful impact.


It's an incredibly exciting time for Phlo as we scale up rapidly. By joining the team, you will have an opportunity to grow our company and enhance our products from day one.


For more information about Phlo's services please visit www.phloclinic.co.uk, www.wearephlo.com or check out our socials and Trustpilot reviews!


To deliver great service to Phlo's patients we're building a company that's reflective of their diversity. We're an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work and be proud to belong.