Job Description

Watergate Bay Hotel - a place to take your therapy career to new heights. With a team that values connection, flexibility, variety, and challenge, we're all about making a meaningful impact on our guest's holiday. Our three core values - We Care, We Notice, We Change - show what it means to work for a hotel which goes above and beyond for our team and guests. At Watergate Bay, we don't just provide a place for our guests to rest their heads - we create memorable experiences that they'll remember for a lifetime.


Do you enjoy the feeling pampering other people? Do you like the idea of working with sustainably sourced, natural and ethical products? Do you enjoy ocean views, breaks on the sand, and surfing after work? If so, we want you! Join us and be part of a team that values connection, creativity, and making a positive impact on people's lives.


The role:

Our Swim Club therapists deliver professional treatments to guests in an environment of exceptional customer service. Reporting to the Swim Club manager, you will need to have excellent communication skills as well as previous experience within a treatment's environment.


Joining our team means being part of a community that values excellence, innovation, and kindness in everything we do. Our commitment to our staff is reflected in our exceptional working environment - one that promotes work-life balance, professional development, and plenty of opportunities for growth.


This is a part time role to help cover our busy period, annual leave and any sickness cover. Shifts will include weekend days.


What your days could look like:


To deliver a range of beauty treatments to the standards defined by the Swim Club Manager, within the period specified. To include, but not limited to;

A range of massages (please note we have a massage limit of a maximum of 4 hours each day A range of facials Manicures Pedicures Any other treatments that are required Discuss the treatment list with guests, giving professional advice where needed Ensure all customer feedback is passed on to the Swim Club manager Help to ensure a safe environment for both staff and guests and adhere to the hotel's health and safety policy and procedures To keep the treatment rooms clean and tidy to the required standards at all times To ensure all the utensils and equipment are sterilised after every treatment To manage the days bookings effectively , to ensure that any changes are taken into account, in order to meet the ever changing needs of our guests

Job skills & requirements:

NVQ level 3 in beauty therapy or an equivalent qualification i.e BTEC or ITEC level 3 Qualifications in hot stone massage, reflexology, pregnancy massage, oncology massage and holistic therapies would be preferable but not essential Enthusiastic Excellent attention to detail Organised Efficient Discrete Reliable Ability to multi task Trustworthy Self motivated and able to work under own initiative Excellent people skills Outstanding customer care skills Excellent communication skills

What we can offer in return:

A relaxed, professional place to work in a beautiful location - at one of the UK's most striking beaches A welcoming team of likeminds, eager to support and encourage each other Excellent career prospects in an ever-expanding organisation Special rates for you and your friends and family to stay at the hotel Discounts on treatments in Swim Club Discounts for you and your friends and family at our restaurants: Zacry's, The Beach Hut and Living Space restaurants Discount at Cubs coffeeshops Discounts at Shop on the Beach and other partner businesses Free surf lessons, surfboards and wetsuits hire from Wavehunters Team social events throughout the year Team assistance scheme - a dedicated helpline for support & advice on topics from mental health through to managing your finances

From discounted stays to training and development opportunities, we're all about helping our team achieve their personal and professional goals. Located on the sunny, sandy, Cornish coast, you'll never be short on inspiration. Working at Watergate Bay Hotel isn't just a job - it's a transformative career opportunity. Apply now and join us in creating memorable experiences that our guests and team remember for a lifetime.

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