Job Description

We have an exciting opportunity for a Therapy Support Worker to support the work of the inpatient therapy team at Hereford County Hospital.
You will be working with the Occupational & Physiotherapists based on the wards alongside the multi-disciplinary team to promote rehabilitation and the why not home, why not today ethos, enabling the best outcomes achievable. The team engages and supports national campaigns for example ending Pj Paralysis and the Discharge To Assess strategy.
The Therapy Services Department is committed to providing high quality, evidence based practice, utilising a therapy rehab area away from the main wards. We also have established and effective joint working relationships with the wider community services.
The post holder will need to be

• An excellent communicator - both written and verbal
• Able to engage and work with patients to support them to maximise their functional potential
• An Autonomous practitioner and team player
• Keen to learn and develop new skills

The Trust is committed to improving the working lives of all staff. As a service we promote personal development plans, investing in individual and team learning opportunities to develop, upskill and support completion of inter-professional competencies across Occupational Therapy and Physiotherapy. Supporting career progression and innovation.
Main duties of the job
Working as part of the therapy and wider multidisciplinary team, therapy support workers use developed skills under the supervision of registered therapists and may also work alone and with other non-registered therapy staff. Tasks and responsibilities include the direct delivery of clinical, technical or scientific activities following the completion of role specific competencies. Therapy support workers are able to make fact-based judgements and suggest treatment progressions to a registered therapist.
This role requires knowledge and understanding of facts, principles, processes and general concepts in their field of work. The post holder will carry out a wider range of delegated duties and will have responsibilities, with supervision and guidance available when needed. Post holder will contribute to service improvement and are responsible for their own development. Therapy support workers will carry their own caseloads that have already been seen by a registered professional, prioritise their own workload, and work with service users under a range of supervisory arrangements while undertaking routine processes.
The post holder will be required to complete the relevant competencies required for the post and participate in 7 day working. This post may include working with adults and/or children.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Details
Date posted
02 January 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
229-IC-7690023
Job locations
Hereford County Hospital
Herefordshire
HR1 2ER
Job description
Job responsibilities
To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.
Job description
Job responsibilities
To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.
Person Specification
Education & Qualifications
Essential

• Relevant NVQ 3 level or equivalent
• Level 2 English & Maths

Desirable

• Care Certificate
• Relevant Foundation Degree or High National Diploma Level

Skills, Knowledge & Abilities
Essential

• Knowledge of specific relevant patient conditions and therapy interventions acquired through experience
• Experience of multi-disciplinary record keeping
• Basic Computer Skills including word processing and e-mail
• Able to make clinical judgements without direct supervision
• Able to manage busy case load and prioritise
• Ability to work independently (under guidance) using own knowledge skills and initiative acknowledging role boundaries

Desirable

• Evidence of ongoing CPD in relevant area

Experience
Essential

• Able to maintain confidentiality and professionalism within the environment that they are working
• Able to demonstrate awareness of own limitations and need to ask for help
• Evidence of ability to communicate and work with team
• Ability to adapt and to needs of the service
• Shows evidence of compassion, accountability, respect and excellence
• Reliable

Other Factors
Essential

• Ability to fulfil the travel requirements of post
• Able to meet moving and handling requirements of post
• Able to deal sensitively and safely with blood and bodily fluids

Person Specification
Education & Qualifications
Essential

• Relevant NVQ 3 level or equivalent
• Level 2 English & Maths

Desirable

• Care Certificate
• Relevant Foundation Degree or High National Diploma Level

Skills, Knowledge & Abilities
Essential

• Knowledge of specific relevant patient conditions and therapy interventions acquired through experience
• Experience of multi-disciplinary record keeping
• Basic Computer Skills including word processing and e-mail
• Able to make clinical judgements without direct supervision
• Able to manage busy case load and prioritise
• Ability to work independently (under guidance) using own knowledge skills and initiative acknowledging role boundaries

Desirable

• Evidence of ongoing CPD in relevant area

Experience
Essential

• Able to maintain confidentiality and professionalism within the environment that they are working
• Able to demonstrate awareness of own limitations and need to ask for help
• Evidence of ability to communicate and work with team
• Ability to adapt and to needs of the service
• Shows evidence of compassion, accountability, respect and excellence
• Reliable

Other Factors
Essential

• Ability to fulfil the travel requirements of post
• Able to meet moving and handling requirements of post
• Able to deal sensitively and safely with blood and bodily fluids

Skills Required