Job Description

Join the Team at Dunfermline Athletic

We're looking for friendly, reliable people to join the team at

Dunfermline Athletic

as

Casual Retail & Ticketing Assistants

.

This is a brilliant opportunity to get involved in Scottish football and play a hands-on role at the heart of the club. Whether you're serving supporters on matchday, helping fans get their Season Cards sorted, or making sure the club shop runs smoothly, you'll be part of the team that keeps things ticking behind the scenes.

The Role

You'll help ensure our club shop runs smoothly, especially on match days and busy periods, and play a key role in delivering a great experience for our supporters.

This is a casual position, perfect for someone looking for flexible part-time work in a lively, community-driven environment. You'll be part of a small, supportive team and will occasionally be responsible for supervising the shop when the manager is unavailable.

Key Responsibilities:

Opening and closing the shop (including till setup and cashing up) Serving customers and providing a welcoming and helpful in-store experience Selling match day & season tickets using our ticketing system Processing online orders and preparing them for dispatch Responding to customer queries via email and in person Handling refunds and exchanges Re-stocking shelves and ensuring product displays are tidy and well-presented Assisting with visual merchandising and shop layout updates Keeping the shop clean, organised, and presentable at all times Providing general support to the retail manager as needed

What We're Looking For:

Friendly and confident with excellent customer service skills Trustworthy and reliable, especially when working independently Comfortable using computers and retail/ticketing systems (training provided) Good attention to detail and organisational skills Able to work flexible hours, including Saturdays and match days Previous retail or ticketing experience is a bonus but not essential

To Apply:

Please send a short cover note and your CV via Indeed. Let us know why you're interested and what makes you a good fit for the role.

Pay: 7.55-12.21 per hour

Expected hours: 1 - 21 per week

Benefits:

Company events Company pension Employee discount Free parking On-site parking
Schedule:

Day shift Weekend availability
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 06/06/2025
Reference ID: DAFC Retail Assistant