Job Description

About Somerce

Somerce is a social commerce agency specialising in TikTok Shop. We help brands unlock the power of live commerce, short-form video, and influencer-led marketing to drive revenue on social platforms. As one of the fastest-growing agencies in this space, we're now looking for a dynamic and versatile individual to join us as a TikTok Live Executive. This hybrid role blends live moderation, occasional hosting, and campaign management - perfect for someone who's confident under pressure, highly organised, and passionate about TikTok Live commerce.

What You'll Be Doing

Live Moderation & Hosting

Moderate Live Sessions: Oversee live chats, manage flash deals, answer questions, and ensure a smooth, engaging viewer experience. On-Camera Hosting (as needed): Step in to present or co-host TikTok Live shopping sessions in an energetic, professional, and brand-aligned way. Real-Time Adaptation: React to live challenges (stock, tech, or audience behaviour) and communicate updates to the host and Somerce team instantly.
Sales Support: Drive conversions by highlighting key product features, nudging deals, and guiding audience attention.

Campaign & Client Management

Campaign Execution: Plan and deliver live sessions in line with client goals - from sourcing and briefing hosts, to scripting and scheduling.Client Liaison: Support with live commerce activities, building strong client relationships and ensuring brand alignment. Strategy Input: Tailor live strategies per client based on goals, target audience, and industry trends.
Collaboration: Work closely with Account Managers, Paid Media, Content, and Studios teams to deliver integrated campaigns.

Reporting & Insights

Performance Tracking: Monitor live KPIs such as GMV, conversions, and engagement. Data Analysis: Provide clear insights and recommendations to improve live performance.
Competitor Research: Stay up to date with TikTok Live trends and competitor activity to inform strategy.

Leadership & Growth

Team Guidance: Support and mentor junior moderators, freelancers, or hosts as needed. Innovation: Proactively suggest new live formats, features, and opportunities for clients.
Ownership: Take responsibility for the smooth execution of live sessions and campaign success.

Requirements

Confident communicator with excellent organisational and multitasking skills.

Comfortable both behind the scenes (moderation, operations) and occasionally on-camera.
Strong understanding of TikTok Live, social commerce, and audience behaviours.
Quick thinker with the ability to adapt in high-pressure, real-time environments.
Analytical mindset with the ability to report on performance and extract insights.
Flexible availability - must be free for occasional evening shifts/weekends.
Willingness to work in person during live sessions.

Benefits

High-Growth Agency: Be part of a rapidly scaling team at the forefront of social commerce.

Exciting Brands: Work with a diverse mix of start-ups and household names.
Dynamic Role: Gain hands-on experience across moderation, hosting, client management, and strategy.
Collaborative Culture: Join a supportive, innovative team that values fresh ideas. * Career Progression: Opportunities to grow into senior campaign management or live strategy roles.