Job Description

Global Operations



TikTok Shop - Strategy Manager, Business Planning & Operations, EMEA



Location

:



London



Employment Type

:



Regular



Job Code

:



A50869



Responsibilities



The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companie - It's future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.



The Business Planning & Operations team take a strategic approach to driving impact cross-functionally across TikTok. They work with multiple business units and senior stakeholders including, but not limited to, Category, Partnerships, Strategy, Governance & Experience and Data Science. This team drives forward business growth and operational efficiency by providing significant business diagnosis and practical solutions through the use of analytical insights.

Responsibilities:

Collaborate with category managers to design and execute category operation strategies, including partner, product, and content strategies to drive business growth. Analyze partner segments and optimize short video and live streaming strategies tailored to different partner characteristics. Develop and refine product selection strategies based on user preferences and platform insights. Optimize business SOPs, conduct root cause analysis, and provide scalable solutions for category-level operational issues. Build best practices and playbooks to enable partners to implement effective, data-backed strategies.

Qualifications

Minimum Qualifications:

Demonstrable experience working in one or more of the following; Operational Strategy, Management Consulting, Growth Strategies, Commercial Analysis. Strong data sense and analytical skills, with the ability to derive actionable insights from complex datasets. Experience over-seeing strategic projects, driving forward cross-team collaboration and influencing decision making through data with actionable insights. Solid logical thinking and problem-solving capabilities. Excellent communication and cross-functional collaboration skills.

Preferred Qualifications:

3+ years experience working in a consumer focused environment e.g Commerce, Retail, FMCG, Social Media, Technology, Entertainment. Knowledge/understanding of business models similar to TikTok and other content-based platforms. Fluency in one other European language is a plus due to working with internal and external teams as well as clients in European markets.

Job Information



About TikTok



TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



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Why Join Us



Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.



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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.



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Diversity & Inclusion



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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.