Job Description

Tills & Customer Services

20 Hours a week. (2 Vacancies)
Set Days, Weekend Working.
Overtime available.

Why Join Us?

At Hereford Garden Centre, we're more than just a garden centre -- we're a community of gardening and retail enthusiasts dedicated to excellence, innovation, and providing our customers with an unforgettable shopping experience.

Hereford Garden Centre is also part of the Blue Diamond Group

, the UK's largest Garden Centre Group in terms of turnover, having grown from a turnover of 187 million in 2019 to a turnover of over 400 million in 2025.

With 52 centres across the UK and Channel Islands, we are constantly evolving and expanding, and we want YOU to grow with us!

Our target demographic is AB1 customers, and we attract this calibre of customers by offering inspirational retailing with a point of difference: style, emotion, and innovation for the home and garden, whilst providing exceptional customer service.

The Role

As a Till & Customer Service General Assistant, you will be responsible for, but are not limited to:

Ensuring customers are served in a timely and polite manner Engaging openly with our customers with an energetic and can-do attitude Being able to provide exemplary and friendly customer service to all our customers Helping our customers with any queries they have and promoting the Diamond Club membership Organising customer deliveries Any other duties required by your Line Manager

The Ideal Candidate:

The ideal candidate will have:

Excellent communication and customer service skills The ability to work on your own initiative, individually and as part of a team Be able to work under pressure in a fast-paced environment Strong organisational skills and the ability to prioritise tasks Attention to detail Have a degree of flexibility

What We Offer

Competitive salary

Generous staff discount

Training and development opportunities

A friendly, supportive working environment where your skills and knowledge are valued

Job Types: Part-time, Temporary
Contract length: 3 months

Pay: Up to 12.21 per hour

Expected hours: No less than 20 per week

Benefits:

Company pension Employee discount Free parking On-site parking
Work Location: In person